A financial services company is looking to hire a Technical Support Specialist for their Atlassian application support. This person will be responsible for managing and resolving technical issues to users and developers. They will manage a ticket queue to prioritize and troubleshoot various issues related to the Atlassian applications. They will also be performing administrative tasks on Atlassian applications and doing server maintenance. This team is responsible for driving the company's cloud first transformation and adoption of AWS across the infrastructure. This role is primarily operational tasks, and the individual will be measured on their success with ticket resolution. This position is fully remote in Costa Rica.