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Atlassian Technical Support - INTL Costa Rica - Remote Eligible

Own Atlassian application support operations and improve ticket resolution efficiency.
Remote
Entry Level
$11 – 14 USD / hour
9 hours agoBe an early applicant
Insight Global

Insight Global

Provides staffing, talent solutions, and managed services across industries, connecting organizations with skilled professionals for contract and full-time roles.

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Technical Support Specialist

A financial services company is looking to hire a Technical Support Specialist for their Atlassian application support. This person will be responsible for managing and resolving technical issues to users and developers. They will manage a ticket queue to prioritize and troubleshoot various issues related to the Atlassian applications. They will also be performing administrative tasks on Atlassian applications and doing server maintenance. This team is responsible for driving the company's cloud first transformation and adoption of AWS across the infrastructure. This role is primarily operational tasks, and the individual will be measured on their success with ticket resolution. This position is fully remote in Costa Rica.

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Atlassian Technical Support - INTL Costa Rica - Remote Eligible
Remote
$11 – 14 USD / hour
Technical Support
About Insight Global
Provides staffing, talent solutions, and managed services across industries, connecting organizations with skilled professionals for contract and full-time roles.