Account Manager - Blood Donor Services

Account Manager

Inova Blood Donor Services, located in Sterling, VA is looking for a dedicated Account Manager to join the team in supporting the DMV area. This role will be Full-time Day Shift: Days and Hours will vary.

Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Account Manager Job Responsibilities:

• Develops and maintains relationships with team leaders and Donor Operations staff to facilitate customer satisfaction, loyalty and retention, as well as internal and external relationships and recruitment strategies.
• Participates in Recruitment, Donor Operations, and other department-wide meetings to encourage strong relationships and team-building.
• Develops and follows through with blood drive plans to meet established efficiency standards for donors per staff per hour rates.
• Attends Chamber of Commerce meetings and other similar meetings as scheduled within the territory.
• Attends organized events within the assigned geographical territory for opportunities to expose Inova Blood Donor Services.
• Networks in the community and shares leads for other territories with other members of the Recruitment team.
• Other duties as assigned.

Additional Requirements:

• Work Schedule: Day Shift: Days and Hours will vary
• Education: Associate degree in business, Marketing, sales or other related field.
• Years of Experience: 1 year of experience in Sales, Fundraising, recruitment, or other related experience in healthcare or high-volume service industry.