Implementation Consultant - EAM

Implementation Consultant - EAM

Location: Hyderabad, India

Employment Type: Full-Time; Salaried

Compensation: Base Salary, Bonus, Benefits

Job Description

Innovapptive is a global leader for industrial connected worker solutions that brings front-line workers, back-office and assets together. The company uniquely unlocks all aspects of an enterprise's work management processes with its flagship patented no-code connected worker platform and integrated suite of apps that tightly integrate with enterprise ERP's, enterprise asset management (EAM) and asset performance management (APM) systems. The platform empowers operators, maintenance and warehouse teams to seamlessly collaborate and communicate to carry out work identification to work management workflows. Today, Innovapptive serves some of the world's largest asset intensive customers and helps them attract and retain the best talent with its platform's end to end digital solutions to improve operational efficiencies, safety, compliance, asset uptime, and reliability. Innovapptive is headquartered in Houston, TX, with a Global Center of Excellence in Hyderabad, India and offices in Australia.

We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!.

Recently in May 2023 Innovapptive raised a Series B investment led by Vista Equity Partners ("Vista"), a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses. Existing investor Tiger Global Management also participated in the round.

Vista is a leading global investment firm with more than $96 billion in assets under management as of December 31, 2022. The firm exclusively invests in enterprise software, data and technology-enabled organizations across private equity, permanent capital, credit and public equity strategies, bringing an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees.

The Role

In the IC SAP Consultant Role, you will be responsible for:

• Participating in Business Requirement & Solution Design Workshops, Requirements and Fit-Gap Analysis, Customer Demos, Understanding Business impact of the user requirements, Acceptance Criteria and expected results and Document Business Requirements in Jira Tool, Create Functional Specification document, Test data preparation, Test scenario documentation etc.
• Implements the solution design by configuring the Innovapptive Mobile Application products using Innovapptive RACE Configuration engine.
• Make necessary SAP Backend system Base configurations to map into mobile application.
• Configure customer business process on Mobile application to enable the solution.
• Work with ABAP Team for Development of BADI Enhancements for customer specific requirements and Effort Estimation
• Work on any bugs or issues for triaging and resolution.
• Prepare the Training documents and customer demoes if any during the realization phase.
• Regularly Update and track the issues in Jira coordinate with other cross functional teams for resolution.
• Work with Testing team for FUT
• Work on issue resolutions and support during FUT, SIT, UAT, Go-live and Hypercare.
• Provide Knowledge sharing to Production support team after Go-live and handover.

How You Will Make an Impact:

Keep abreast of new Innovapptive features and functionality to provide recommendations for process improvements internally and with customers.

Work in close coordination with various cross functional teams to ensure effective project delivery.

Learn and develop expertise in Innovapptive Mobile application products features, functionalities, Implementation methodology.

Ensure to escalate blockers to Innovapptive executives before they become customer escalations.

Mentor and guide junior consultants in implementation team.

Support Hiring team in recruiting A-level talent to meet our company growth objectives.

Be on top of implementation activities, closely work teams in getting any blockers addressed on high priority, keeping Jira status up to date, timely escalation for any support required to avoid project delays.

Work with passion and contribute value in all activities performed.

Follow organizational guidelines and processes.

Identify opportunities for continual improvement and changes to drive efficiencies including client satisfaction with effective project execution.

Ensure defect free implementation by doing right things right the first time, every time, by following best practices and carrying a truly professional consulting attitude and aptitude.

Work with Product Managers, Product Engineers and Professional Services to ensure the bug fixes and root cause analyses and resolutions are conducted in a timely and efficient manner and all implementation issues are addressed promptly.

What You Bring to the Team:

Must have 2 - 4 years of Relevant hands-on experience and expertise in the skill areas such as SAP PM-EAM.

Should have 1-3 years of Domain experience in Maintenance & Operations

Have been an Individual contributor in SAP Implementation and/or support projects.

Comes with thorough understanding and experience in SAP SPRO Configuration, Org structure, Master data, Transactional data, Issue analysis and resolution, Deep understanding of the Business process and integration aspects across above SAP modules.

Conversant with SAP Transactions, Programs, Tables, Function modules, Reports etc.

Have good experience in writing Functional specifications for custom developments and have worked closely with ABAP developer in BADI Enhancements for the custom requirements.

Have good experience in writing test scenarios for different business process and creating test data. Performing FUT.

Triaging defects identified during FUT, SIT, UAT, HC and fixing the issues.

Working with cross functional teams where the resolution needs to come from other teams.

Sensitive to customer delivery timelines, importance of proactive action and timely reaching out to leadership and other teams for help, if any required.

Experience in working with various tools for issue recording and tracking; Change request management, Testing tools, 3rd party systems integration etc.

Experience in working on SAP mobility solutions would be advantage (though not mandatory)

Have some Domain industry experience (Non-SAP) in Inventory Management, Warehouse management, Mechanical maintenance etc. (would be an advantage)

Experience in working on Global Delivery projects for International Clients preferred.

Strong oral and written communication skills, fluently with global customers in a client facing role.

Passion to learn new skills to be able to work productively and efficiently.

Flexibility to stretch on work timing when required to meet project delivery deadlines.

Willingness to help other team members when required.

Demonstrated track record as a strategic thinker, creative problem solver and solutions provider.

Ability and desire to adapt to a fast-paced environment with changing customer needs, technology requirements and strategic direction with ease.

Status reporting to project manager on the deliverables, risks, issues, actions etc.

Perform duties and make decisions with patience and tact under frequent time pressures.

SAP Certification in SAP ECC PM or SAP S4 HANA PM would be an Advantage.

Experience in SAP PM-EAM Specific Processes:

• Different Types of Maintenance
• Maintenance Plans, Strategies
• Types of Maintenance Orders
• Creation and Updates of Notifications
• Creation and Update of Work Orders, Work list, Work sheets, Service Orders with and without reference to Notification
• Functional Location, Hierarchy, assignments, Status
• Equipment BOM, Component, Equipment Hierarchy, assignments, Status
• Equipment Work center
• Catalog
• Asset master
• Measuring Points, units, Class and Characteristics
• Timesheet
• Forms and Reports
• Confirmations, TECO
• User Roles and Persona, User Status
• Refurbishment
• Quality Inspection, Defects and returns, Reversal etc.

What We Offer above work:

• A positive, open, and highly-innovative environment and team
• Entrepreneurial spirit with unlimited opportunity to grow
• Opportunity to work with leading global brands on