OPS 2 Technical Support
Indium
Job Posting
Job Information
Date Opened: 12/19/2022
Job Type: Permanent
RSD NO: 6178
Industry: Technology
Min Experience: 3 Years
Max Experience: 4 Years
City: Hyderabad
State/Province: Telangana
Country: India
Zip/Postal Code: 500059
Job Description
Good communication in written and verbal. They need to connect with external merchants. Quality of resolution. Runbook to be followed. Supporting merchants with API integration. Testing those interfaces through postman tools. Post API integration – troubleshooting based on the issue; like configuration changes and validate. Work experience in Jira & Bugzilla. Salesforce CRM – ticket assigned. Web testing. API & DB testing. JSON. Java Script notification. UI testing (10%). Shifts – rotational shifts (3 shifts each day); Night shift* WFO – Hyderabad.
At {Organisation} diversity, equity, and inclusion (DEI) are the cornerstones of our values. We champion DEI through a dedicated council, expert sessions, and tailored training programs, ensuring an inclusive workplace for all. Our initiatives, including the WE@IN women empowerment program and our DEI calendar, foster a culture of respect and belonging. Recognized with the Human Capital Award, we are committed to creating an environment where every individual thrives. Join us in building a workplace that values diversity and drives innovation.