Medical Support Lead

Medical Support Lead

Location: Auburn, WA

Reports To: Medical Support Team Manager

Salary Range: $100,000 Annually

Join Our Mission!

We Care Daily Clinics (WCDC) is a warm, welcoming, and modern facility that provides treatment for addiction in a person-centered environment located in Auburn. WCDC seeks to renew hope and purpose for those battling opioid use by removing barriers, providing a holistic approach to recovery, and utilizing evidence-based treatment to restore healthy living. Our top priority is to provide the highest levels of patient-centered care to those we serve.

WCDC is an Opioid Treatment Program (OTP) facility using FDA approved medication paired with behavioral health counseling. Our individual service plans are built around patients in a supportive, safe environment to create a personalized pathway to recovery. In addition to recovery, we also offer planned patient transportation and family and social support.

What You'll Do:

• Provide member care within the Dispensary and support medical providers as needed.
• Dispense opioid agonist medications in alignment with regulations and standards, completing necessary documentation and maintaining medication inventory.
• Perform health assessments, administer medications, and perform evaluations, including tuberculosis testing.
• Supervise and coach Medical Assistants, LPNs, and RNs, fostering a positive and motivational work environment.
• Oversee the completion of daily tasks, including patient intake, vital signs documentation, and other pre-visit preparations.
• Ensure that Medical Support staff adhere to clinic policies, HIPAA regulations, and standards required by federal and state licensing agencies.
• Develop, document, and implement improved workflows that integrate the work of Medical Assistants, LPNs, and RNs with that of medical providers to enhance patient care.
• Collaborate with the Clinical Administrator and Dispensary Manager to assess and address workflow or procedural gaps.
• Ensure all Medical Support team members are familiar with standards and participate in ongoing training for patient care best practices.
• Maintain compliance with federal, state, and local regulations, including DEA, DOH, and all licensing requirements.
• Oversee accurate and timely EMR documentation, ensuring standards of practice are met for all recorded patient information.
• Participate in Federal and State Substance Use Disorder training as required.
• Support the mission with all other duties as assigned!

What You Bring:

Registered Nurse (RN) or Licensed Practical Nurse (LPN) with a current Washington state license. BLS certification, or willingness to complete within three months of hire.

Minimum of 5 years in a clinical setting; at least 2 years in an opioid treatment program (OTP) or behavioral health clinic setting.

Previous experience in a supervisory or team lead role preferred.

Patient-centered and quality-focused, with a commitment to evidence-based care.

Strong leadership and coaching abilities with experience in team management and workflow optimization.

Excellent organizational and communication skills, with attention to detail and ability to work in a fast-paced environment.

Knowledge of Microsoft Office Suite and EMR systems, with initiative to stay updated with technology.

Work Environment: This role involves clinical oversight in a dispensary environment.

Why Join Us?

Impactful Work: Play a key role in maintaining safe, functional, and welcoming healthcare spaces for our community!

Career Growth: Learn and develop your skills while making a tangible difference!

Competitive Pay & Benefits: We recognize your hard work with great compensation and perks!

Exciting Environment: No two days are the same – take on new challenges every day!

Tribal Hiring Preference: We Care Daily Clinics is proud to support and honor Tribal sovereignty and self-determination. American Indian and Alaska Native applicants will be given preference in hiring, in accordance with applicable Tribal and federal laws. We encourage Native community members, descendants, and dependents to apply and join our mission-driven team.

We Care Daily Clinics is an equal opportunity employer committed to fostering an inclusive, supportive environment for both members and staff.