Service Desk Analyst

Service Desk Technician

We are seeking a Service Desk Technician for a 6–8 month contract. This position is onsite, Monday through Friday, first shift, at a location in Evansville, IN. The role involves providing first-level phone, email, and chat support for end-user issues, including troubleshooting account lockouts and assisting with Active Directory and email migrations. Candidates should have strong customer service skills, the ability to follow corporate policies, and experience with Windows 10, Office 365, Active Directory, and ticketing systems such as ServiceNow. Prior help desk experience and ITIL certification are a plus.

Job Type & Location: This is a Contract position based out of Evansville, IN. Pay and Benefits: The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type: This is a fully onsite position in Evansville, IN. Application Deadline: This position is anticipated to close on Dec 10, 2025.