Client Coordinator - Home Health

Client Coordinator - Home Health (Temp-to-Hire)

Location: Carmel, IN

Employment Type: Full-Time | Temp-to-Hire

Pay Range: $22-24/hour (Based on experience)

About the Opportunity

We are actively hiring a Client Coordinator for a leading home health care agency that is passionate about delivering high-quality, client-centered care. This temp-to-hire opportunity is ideal for someone who is organized, people-focused, and thrives in a fast-paced, healthcare environment. In this essential role, you'll be the backbone of our care coordination process, ensuring smooth communication and seamless care delivery for every client we serve.

Key Responsibilities

- Act as the primary liaison between clients, families, field staff, and internal departments

- Coordinate and manage daily and long-term schedules for caregivers using home health software such as ClearCare, AlayaCare, or CareSmart360

- Facilitate efficient onboarding and orientation of new clients, ensuring all documentation is complete and compliant with state and federal regulations

- Track and maintain up-to-date client care plans, caregiver certifications, and visit records

- Manage real-time shift changes, staff availability, and urgent care coverage needs with a proactive, solutions-first mindset

- Ensure high standards of customer service, communication, and professionalism with both internal and external stakeholders

- Assist with employee engagement, credentialing, and compliance tracking

- Collaborate with the clinical leadership team to ensure care quality, consistency, and client satisfaction

- Serve as a reliable point of contact for issue resolution and service updates, maintaining clear documentation and timely follow-up

Preferred Qualifications

- Minimum of 2 years of experience in care coordination, healthcare scheduling, or home health administration

- Experience with electronic medical record (EMR) platforms or home care management systems

- Excellent organizational skills with the ability to multi-task and prioritize under pressure

- Strong interpersonal and verbal communication skills

- Detail-oriented, responsive, and a strong team player

- Passionate about delivering compassionate care and improving the lives of seniors and individuals with medical needs

Why Join Us?

- Supportive team culture with ongoing training and mentorship

- High potential for permanent hire based on performance

- Meaningful work that makes a direct impact on patient care

- Opportunity to grow within the home health and healthcare staffing industry