Project Coordinator - Medical Group Operations - IRMC Physician Group - Full Time

Project Coordinator - Medical Group Operations - IRMC Physician Group - Full Time

Job Category: Administrative Support

Requisition Number: PROJE002229

Location: Indiana, PA 15701, USA

Job Details

Description

Lead projects focused on process improvement, workflow optimization, and operational efficiency across clinical and administrative functions.

Conduct current-state workflow assessments and facilitate the design of future-state workflows, ensuring alignment with best practices and organizational goals.

Develop, document, and maintain standard operating procedures (SOPs) for key functions within the medical group.

Create detailed process maps, leveraging tools such as Visio, Lucidchart, or comparable software.

Manage projects from initiation through completion, including scoping, planning, execution, monitoring, and closing.

Track and report progress on multiple initiatives using project management software (e.g., MS Project, Smartsheet, Asana, or equivalent).

Collaborate with clinical and administrative leaders to streamline workflows related to:

• Clinical care documentation
• Revenue cycle processes
• Patient arrival, registration, and check-in/check-out
• Provider recruitment and onboarding
• Referral management and coordination
• Provider credentialing and privileging

Partner with IT and clinical teams to ensure workflows align with electronic medical record (EMR) functionality and optimization.

Prepare and deliver presentations, project updates, and outcome reports to senior leadership.

Serve as a change agent to drive adoption of new workflows and processes, including training and communication support.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field required; Master's degree preferred.
• 3–5 years of experience in project management within a healthcare or medical group setting.
• Strong knowledge of medical group operations, workflows, and process improvement methodologies.
• Demonstrated experience with process mapping and documentation.
• Proficiency with project management software and workflow mapping tools.
• Familiarity with electronic medical record systems and related clinical/administrative workflows.
• Exceptional organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills with the ability to work effectively across clinical and administrative teams.
• Project Management Professional (PMP) or Lean Six Sigma certification preferred.

Competencies

• Strategic and operational thinking
• Change management and facilitation
• Attention to detail and process orientation
• Ability to manage multiple priorities simultaneously
• Collaborative leadership style

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