View All Jobs 35365
Implementation Program Manager
Drive delivery and successful deployment of workforce management solutions for enterprise customers
Madison, Wisconsin, United States
Mid-Level
3 weeks ago
Indeavor
A workforce management software provider specializing in scheduling and labor optimization solutions for various industries.
1 Similar Job at Indeavor
Implementation Program Manager
We are looking for a driven Implementation Program Manager who will coordinate internally and externally for successful delivery of Indeavor customer solutions. You will be accountable for defining scope, establishing and supporting adherence to program strategy, achieving on-time & on-budget customer deployments and providing both tactical and functional support to project teams. Your traits include being a self-motivated leader, organized, flexible, articulate, confident, professional, and thriving in a fast-paced work environment.
Key Responsibilities:
- Operate at a program level planning role, overseeing all site implementations, with ultimate accountability over SOW execution and strategy development based on established best practices and customers' unique needs
- Drive delivery of workforce management solutions for enterprise customers using the Indeavor suite of products
- Align with company and program leadership to define Statements of Work and project scoping documentation
- Manage internal & external resources throughout engagement period
- Maintain project financials through regular tracking of milestones
- Report program and project status to internal and external executive leadership & facilitate required escalations
- Drive customer adoption through design and delivery of organizational change management initiatives
- Understand complex scenarios and explain/drive resolution in a concise way
- Deliver efficiencies through business process re-engineering of core operating practices
- Manage customer expectations and communicate with key stakeholders at all levels of organizations
About Indeavor
A workforce management software provider specializing in scheduling and labor optimization solutions for various industries.