Account Manager - Industrial

Account Manager

IMCD is a leading global distribution partner, formulator and solutions provider of speciality chemicals and ingredients. We have operations in over 60 countries and as we grow, we keep our founders' entrepreneurial spirit intact, creating a world of opportunity. We are driven by our five core values: partnership, freedom to act, entrepreneurship, integrity & trust, and financial discipline. Join a team that's literally building and cleaning the future. You'll oversee our combined Coatings, Construction, and Home Care I&I portfolio, focusing on the next generation of sustainable chemical solutions. From the resins and pigments that make infrastructure last longer to the biocides and functional additives that keep our environments safe, your work will ensure that the spaces we live and work in are both structurally sound and impeccably maintained

Based in Auckland, our new Account Manager will manage and develop an assigned group of customers and potential customers to drive sales growth. Responsibilities include:

• Build and maintain strong relationships within your portfolio of customers
• Develop and deliver targeted customer account strategies to achieve sales targets and objectives within assigned territory
• Conduct face-to-face meetings with customers to understand their needs, present product offering and negotiate sales agreements
• Identify, maintain and actively manage new opportunities to deliver sustainable growth through opportunity management platforms on Sales Force
• Management of customer forecasts in timely manner to support demand planning
• Monitor market trends, competitor activities and customer feedback to identify opportunities for business growth
• Maintain appropriate pricing to customers in line with company and business unit goals
• Assist with budget and business planning
• Prepare and submit tenders
• Assist in investigating and resolving customer concerns
• Maintaining detailed records of customer interactions and sales activities within Sales Force

About you

Qualification - Relevant tertiary qualifications or certification or experience in the industry. Experience - Proven track record of success in a sales role within the industry, with good negotiation and closing skills. Proficient in using sales and customer relationship management (CRM) tools Well-developed communication skills – Possess strong interpersonal, negotiation and relationship management skills to support building relationships across all levels within IMCD and with our customer and supplier network. You should be proficient in using Microsoft office and be comfortable presenting in front of customers. A can-do attitude – our values are central to all that we do. You will go a long way if you use your initiative and common sense and are happy to roll your sleeves up and support the wider team while being able to work independently. Being a team player – Supporting colleagues when needed and working as part of a team is essential to our success. Solutions-focused – You will be resourceful and entrepreneurial with the ability to quickly to pick up product knowledge and apply to resolve customer needs

In return you will:

• Join an inclusive, supportive and diverse team culture
• Enjoy working for an international fast growing company with a strong entrepreneurial culture
• Free onsite parking
• Receive additional benefits such as a fitness subsidy, quarterly and annual incentives, salary continuance insurance and monthly on-site massages.