Sr. Account Coordinator, Enterprise Strategic

Account Coordinator

As an Account Coordinator you will play a key role in ensuring business success by supporting both merchants and internal account teams with setup and admin tasks, documentation, reporting and data analysis, among other activities. What you'll do includes assisting merchants with setup, administrative tasks, and operational support to ensure smooth onboarding and ongoing success. You will also provide support to client partners and account managers with documentation, reporting, and data analysis. Additionally, you will manage and maintain accurate records, contracts, and client documentation. You will generate reports and insights from data to support account strategies and decision-making. You will coordinate internal processes to ensure seamless execution of client and merchant needs and communicate with internal and external stakeholders to resolve issues and enhance account performance.

Basic qualifications include at least 3 years of experience in B2B operations (Sales, Customer Success, Account Management, or upper management retail/food industry). A bachelor's degree is required. Preferred qualifications include excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders. Strong organizational and administrative skills with high attention to detail are also required. Proficiency in Microsoft Excel, Google Sheets, and reporting tools for data analysis is preferred. Basic proficiency in SQL, with the ability to adjust and refine queries as needed, is also required. Experience in an account management, customer support, or administrative role in a business or tech-driven environment is preferred. Familiarity with CRM tools (Salesforce, HubSpot, etc.) and data analytics platforms is also preferred. Ability to interpret data and generate insights is required. Strong collaboration skills are also required.

For Chicago, IL-based roles: The base salary range for this role is USD$79,000 per year - USD$88,000 per year. For New York, NY-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link. Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.