Client Account Manager, Healthcare

Client Account Manager, Healthcare

AArete is one-of-a-kind when it comes to consulting firm culture. We're a global, innovative management and technology consulting firm, with offices in the U.S., India, and the U.K. Our name comes from the Greek word for excellence: Arete. And excellence is exactly what we strive for. Our success starts with enriching and empowering our people. From robust career development planning to competitive life and wellness benefits, AArete's Culture of Care takes a holistic approach to the employee experience. AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing space for personal development and fulfillment.

The Role

As a Client Account Manager, you will play a critical role in managing key healthcare client relationships, ensuring seamless service delivery, and driving business growth. You will work closely with senior leadership, consulting teams, and business development professionals to coordinate client engagements, track project progress, and support strategic initiatives. This role offers the opportunity to operate at both strategic and operational levels, with a focus on Medicaid, managed care, and healthcare consulting. You will serve as a trusted advisor to our clients, ensuring their needs are met while identifying new opportunities for collaboration. You will report to a senior leader in the healthcare practice and will work cross-functionally with business development, consulting, and operations teams.

Work You'll Do

• Act as the primary liaison between AArete and healthcare clients, ensuring strong communication and collaboration
• Oversee account operations, tracking project status, deliverables, and action items
• Lead and support client meetings, ensuring timely follow-ups on key decisions and next steps
• Maintain pursuit tracking and business development activities, keeping HubSpot updated
• Support the development of BD materials, proposals, and client presentations
• Proactively identify growth opportunities within existing healthcare accounts
• Manage administrative tasks, such as monthly project reports and procurement processes
• Stay informed on healthcare industry trends to provide strategic insights to clients and internal teams
• Operate at both strategic and operational levels, demonstrating executive presence and leadership
• Other duties as assigned

Requirements

• Bachelor's degree required
• Minimum 3 years of experience in account management, client service, or consulting
• Strong organizational, communication, and project management skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience coordinating meetings, tracking deliverables, and managing client communications
• Proficiency in Microsoft Office Suite (Excel & PowerPoint critical)
• Willingness to engage in direct client interaction, including travel to client locations
• Based in St. Louis, MO
• Must be legally authorized to work in the United States without the need for employer sponsorship
• Preferred Requirements
• Experience in healthcare consulting, Medicaid, or managed care
• Familiarity with business development, proposals, and stakeholder management
• Experience working in a consulting environment to minimize ramp-up time
• Knowledge of HubSpot or other CRM tools for tracking pursuits and client interactions

Compensation & Benefits

Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays Own Your Day flexible work policy Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match Employee Stock Ownership Plan Generous paid parental leave options Employer paid Life Insurance, STD, LTD Charitable contribution matching program New client commission opportunities and referral bonus program Bike share discount program The estimated base salary range for this position is $130,000 - $165,000. In addition to this base salary, individuals may be eligible for an annual discretionary bonus. This range is a part of a competitive, total compensation package together with our Employee Stock Ownership Plan, majority employer-paid benefits, and incentive pay for eligible roles. Please note that this range is a guideline and individual total compensation may vary due to numerous factors including but not limited to experience level, certifications, and other relevant business considerations.