Associate Director, K - 12, Strategic Account Manager (MD, DE, NJ) - Req002146_1 - 3175

Associate Director, K-12, Strategic Account Manager (MD, DE, NJ)

The Northeast K-12 team (TNT) at College Board is a dynamic, high-energy team focused on expanding opportunity for students by partnering with educators in high schools, school districts, and state departments of education. We sit within State & District Partnerships, a highly engaged group that works to provide opportunities to students through promoting the use of College Board programs and services including assessments (SAT, PSAT, & AP), BigFuture and College Board Search.

About the Opportunity

As an Associate Director of K-12, you are directly responsible for managing relationships with key stakeholders at schools, districts, and/or states within the Northeast region. You will contribute to state and regional strategies and goals under the guidance of your manager and others working in your assigned state. Your ability to build deep and meaningful relationships with educators will play a critical role in the lives of students and educators and will allow the College Board to achieve its goals of expanding access. When K-12 leaders in your territory have the information they need to select and implement College Board programs that will best serve their students, it\'s because of your expertise, clear communication, ability to analyze and distill data, and skill to build partnerships that advance student success.

In this role, you will:

• Manage Approach to and Execution of Partnerships with Schools, Districts, and/or States (50%) - Under guidance of Directors and Senior Directors, and based on frameworks provided by leadership, execute a district and/or state strategy balancing a growth orientation with a focus on successful implementation. Consistently build and maintain account management planning processes and business review with each assigned account.
• Manage the operational activities of College Board commitments for delivering educational services, developing operational plans and establishing timelines for contract deliverables.
• Deeply understand state and district opportunities and problems to deliver district account plans that provide data-driven, personalized solutions that meet state and district needs, with the ultimate goal of maintaining and growing business across your assigned territory.
• Set and track progress towards meeting goals with the intent of achieving or exceeding individual goals that contribute to the state- and regional-level goals of expanding post-secondary opportunities for students.
• Analyze and assess trends using College Board data sources in assigned territory, planning account activity that aligns with larger state and regional goals.
• Work with local administrators to build support for program delivery by coordinating educational services to address each deliverable in district/state plan, identifying resources and scheduling services for partnership deliverables.
• Plan and conduct in-depth, sometimes customized, workshops and professional development programs for K-12 constituent groups.

Manage Relationships (30%) - Build and maintain strong relationships with key officials independently or collaboratively with colleagues while continuously identifying new opportunities to cultivate partnerships.

Conduct necessary outreach to existing, new and previous state/district partners.

(Potentially) Serve as state lead to maintain relationships with state agency stakeholders and collaborate with internal cross divisional colleagues to successfully deliver value across the assigned state.

Execute Internal Processes & Manage Regional Projects (20%) - Utilize Salesforce CRM for account management to monitor progress toward goals, to manage account plans, and for proactive opportunity and task management.

Support the wider sales team in transactional or operational tasks.

Contribute to divisional or regional projects assigned by leadership.

About You

To qualify for this role, you must have:

• At least 5 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives highly desired
• Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and collaboratively