Systems Analyst - business And Revenue Tech Services System Office

ERP Services Team Member

As a member of the ERP Services Team within the Business & Revenue Tech Services group, you will play a vital role in supporting and optimizing the Tecsys Warehouse Management System used in our distribution center. Experience with Tecsys, HAI, Matthews/Nexus, VLM, and Infor systems is highly desirable. You will work extensively with both the Tecsys Warehouse Management System and the Infor Multi-Tenant CloudSuite SaaS platform - core systems that underpin our Supply Chain operations. In this role, you will be responsible for system administration and performance oversight, partnering with cross-functional teams to deliver enhancements, manage upgrades, and ensure our solutions remain compliant, efficient, and aligned with the needs of our business partners.

Duties/Responsibilities:

• Build, configure, and program applications to meet user requirements for new and optimized workflows in designated software applications and systems.
• Implement new software applications and systems, performs upgrades consistent with project plan(s), technical specifications, and operations requirements of the health system. Provide proactive remediation of potential issues.
• Tests and validates software applications and systems to ensure proper operation, implementation of software design and end-user acceptance.
• Identify and diagnose issues that arise in the supported application area as well as issues that impact other application teams, and work to resolve them. Assess severity of issues and prioritize responses as appropriate.
• Ensures documentation is provided for support, end user training and testing/validation. May provide implementation support with end users.
• May assist in developing project plans and details. Apply principles of Project Management (may include but not limited to: project schedules, agile principles, budget and status reports) to accomplish project objectives.
• Follows established protocols in the execution of all activities to ensure the safety and security of information system assets, processes, and data.
• Possesses advanced knowledge of subject matter. Handles complex issues and problems across multiple platforms and refers only the most complex issues to higher-level staff.
• Provides coaching and mentoring to others in acquiring knowledge and skill development.
• Perform other duties and responsibilities as assigned.

Minimum Qualifications:

• Education: Bachelors degree or experience in lieu of degree
• Experience: 4 years relevant experience
• Licenses/Certifications: None

At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.