Account Manager, HVAC Midstream

Account Manager, HVAC Midstream (Field-Based)

Location: Fort Wayne, IN (Remote + Field Based with areas to include; Fort Wayne, Muncie, Elkhart and South Bend)

Are you ready to make a difference?

To support our growth, we are seeking candidates with a strong background in sales and account management. This position requires knowledge of HVAC energy efficient technologies associated with residential and commercial building systems. In this role you will recruit and engage key stakeholders and team members specifically in the distributor and retailer supply chains, and coordinate with a team of energy efficiency experts. Develop and manage a pipeline of projects for utility customers and contractors to ensure our programs meet participation goals.

The successful candidate will also contribute to the internal operations of the programs, supporting the program manager with tasks such as data analysis, reporting, application review, forecasting, marketing development and execution of plans, quality control measures, and client support.

Why you will love working here:

• Quality of Life: Flexible workplace arrangements, work-life balance
• Investment of the Community: Donation matching, volunteer opportunities
• Investment in You: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• Professional Growth: Bring your passion, develop your personal goals and align them with our company purpose and values
• Employee Community Networks: Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals

What you will be doing:

• Develop and maintain relationships across multiple organizational layers — from executive leadership and territory managers to branch managers, sales teams, and counter staff — as well as with local, regional, and national manufacturers, distributors, and contractors to support program participation.
• Maintain ongoing communication with distributors and contractors to assess needs, answer questions, pre-qualify equipment, support application submissions and corrections, and provide sales and pipeline insights to inform client forecasting — effectively serving as an extension of their staff.
• Track and report on outreach activities, including savings, application submissions, and pipeline projects, as well as strategies and outcomes tied to program goals. Prepare regular status reports to document performance, participation, and pipeline progress.
• Oversee the distributor enrollment process, ensuring completion and accuracy of all paperwork and documentation.
• Prepare and present program requirements and training sessions for distributor and contractor groups.
• Promote program awareness and participation at trade shows, industry and stakeholder events, supply house counter days, and through ride-alongs with sales teams.
• Contribute to the application review process, including helping with submission, resolving flawed applications and delivering rebate disbursement reports.
• Use distributor dashboards to prepare scorecards and meet monthly with participating distributors to review results.
• Conduct field QA/QC. Review and analyze QA/QC data for projects reported to client.
• Research and analyze market technologies and equipment for midstream programs, including reviewing distributor websites, identifying eligible equipment, and matching products against program qualifying lists.
• Assist program manager with the development and implementation of promotional strategies.
• Must have a reliable vehicle for local travel. Requirements are between 30% to 70% of the time. (reimbursement for mileage provided)

What we need you to have (minimum qualifications):

• Bachelor's Degree (Business, Communications, Energy, Building Sciences or related disciplines) (candidates can substitute one year of experience for each year of education)
• 2+ years of outside sales, business development experience, client engagement and/or related experience
• Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have:

• Industry outside sales and/or business development experience or related work experience.
• Experience selling and managing accounts in HVAC equipment supply chains
• Experience managing successful energy efficiency opportunities, with specific expertise working with any of the following: contractors, distributors, real estate, government, or commercial business customers.
• Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)
• Experienced in mechanical, building material or electrical equipment distribution and sales with established relationships.
• Ability to work with all levels of internal employees, as well as outside clients and vendors.
• Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel)

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. The use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is $60,637.00 - $103,083.00 Indiana Remote Office (IN99)