Entry Level Customer Service Assistant

Entry Level Customer Service Assistant

We are seeking a motivated and detail-oriented individual to join our team as an Entry Level Customer Service Assistant. In this role, you will be at the forefront of our organization, providing essential support to our customers and ensuring their inquiries are addressed promptly and efficiently.

Key Responsibilities

Responsibilities

• Assist customers via phone, email, and live chat with inquiries and support requests.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Provide product and service information to customers as needed.
• Collaborate with team members to improve customer service processes.
• Stay informed about product updates and company policies.

Skills, Knowledge and Expertise

Qualifications

• High school diploma or equivalent; additional education in a related field is a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work efficiently both independently and as part of a team.
• Basic computer skills and proficiency in Microsoft Office Suite.
• Customer service experience, although not mandatory, is preferred.

Benefits

Benefits

• Competitive salary ($60,000 – $67,000 per year)
• Opportunities for professional growth and career advancement
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Supportive and collaborative work environment
• Ongoing training and skill development programs

About Hustle Notice Biz

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.