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Operations Customer Service Specialist 2

Oversee accurate settlement processing and reconciliation for Huntington customers
Akron, Ohio, United States
Mid-Level
$21 – 31 USD / hour
17 hours agoBe an early applicant
Huntington

Huntington

Provides retail and commercial banking, lending, and wealth management services across the Midwest and select U.S. markets.

Operations Customer Service Specialist 2

OPS supports Huntington settlement customers by processing and respective functions.

Duties & Responsibilities:

  • Responsible for researching settlement transactions
  • Escalates complex customer issues as appropriate.
  • Coordinates training of Operations Customer Service Specialists, coordinates special projects as assigned, updates and maintains department procedures.
  • Research and reconcile settlement services general ledgers
  • Performs other duties as assigned.

Basic Qualifications:

  • 3 or more years of financial operational experience
  • High School Diploma or equivalent

Preferred Qualifications:

  • Bachelors degree
  • Experience with settlement of monetary transactions
  • General ledger research experience

Exempt Status: No (not eligible for overtime pay)

Workplace Type: Office

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range: 21.00 - 31.00 Hourly

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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Operations Customer Service Specialist 2
Akron, Ohio, United States
$21 – 31 USD / hour
Customer Success
About Huntington
Provides retail and commercial banking, lending, and wealth management services across the Midwest and select U.S. markets.