Fy26新卒_customer Operations / Business Operations Analyst 1

FY26_Customer Operations / Business Operations Analyst 1

This role is responsible for managing supply chain processes for a country or regional business unit with minimum supervision. The role reviews current business processes and performance metrics for regional and global business unit planning teams, and identifies opportunities to streamline and optimize operational processes. The role gathers and analyses data, creates reports and establishes management dashboards and review documents.

Responsibilities include managing supply chain processes, such as inventory analysis, order fulfillment, import/export operations and shipping, for a country or regional business unit with minimum supervision applying discretion and judgement. Compiling key metrics, producing reports, and analyzing data using IT systems for demand and supply matching activities. Supporting the analysis conducted for backlog management. Gathering demand data from country and region for demand planning. Reviewing current business process for regional and global business unit planning teams. Reviewing performance metrics on a regular basis, identifying opportunities for improvement. Establishing and maintaining management dashboards, regional reports, and executive review documents to drive business outcomes and operational excellence. Communicating requirements and guidelines to the regional business unit planning teams. Conducting ongoing operational training and readiness for new hires.

Recommended education and experience include a four-year degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 0-2 years of work experience, preferably in supply chain, operations, or a related field.

Preferred certifications include Project Management Professional (PMP) Certification and Certified Professional In Supply Management (Standards Organizations).

Knowledge and skills include continuous improvement process, data analysis, enterprise resource planning, finance, inventory control, inventory management, key performance indicators (KPIs), lean manufacturing, material requirements planning, materials management, process improvement, procurement, production planning, purchasing, SAP applications, supply chain, supply chain analysis, supply chain management, supply chain planning, and warehousing.

Cross-org skills include effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Impact and scope include impacting own work and acting as a team member by providing information, analysis, and recommendations in support of team efforts. Complexity includes learning to apply basic theories and concepts to work tasks.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Supply Chain & Operations

Full time

No shift premium (Japan)

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal