Customer Service Coordinator

Customer Service Coordinator

Our client, a leading organization in logistics and customer support, is seeking a Customer Service Coordinator to join their team. As a Customer Service Coordinator, you will be part of the Customer Support Department supporting the logistics and inventory management teams. The ideal candidate will demonstrate excellent communication skills, patience, and strong organizational abilities, which will align successfully in the organization.

What's the Job?

• Enter and update data accurately in digital databases from paper documents
• Update order statuses and verify order accuracy through double-checking
• Assist with freight checks, pulling orders, and conducting inventories
• Respond to customer inquiries via phone and email, providing timely support
• Coordinate with internal teams and external carriers to secure information and support business operations

What's Needed?

• High school diploma or equivalent; some college experience is desirable
• Strong computer skills, including proficiency in Word, Excel, and PowerPoint
• Excellent communication and listening skills
• Ability to work well in a team and adapt to process improvements
• Patience and attention to detail when handling complex processes

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Develop valuable skills in customer service and data management
• Engage with a diverse team committed to excellence
• Gain experience in logistics and inventory control
• Potential for career growth within the organization

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.