Account Manager, Commercial Lines - Remote Eligible

Commercial Lines Account Manager

As one of the largest independent insurance agencies in Texas, we are proud to be recognized for our exceptional, values-driven culture and consistently named among the best places to work. Our reputation reflects our commitment to outstanding client service, meaningful philanthropic efforts, employee well-being, strong financial stewardship, and a promising future.

The commercial lines account manager is responsible for managing and servicing an assigned portfolio of commercial insurance clients. In this role, you will act as the main point of contact, addressing client needs, processing renewals, and ensuring compliance with underwriting guidelines. The ideal candidate will have a strong understanding of commercial insurance coverages and industry trends, as well as excellent communication and time management skills.

Essential Duties and Responsibilities

• Serve as the main point of contact for all service needs of your assigned book of business.
• Assess and evaluate renewal requests for compliance with underwriting guidelines, providing assistance when needed.
• Work with account associates to ensure tasks related to assigned accounts, including binding coverage, invoicing, and collecting premiums are handled properly.
• Focus on client retention, working collaboratively with the sales consultant to ensure a high retention rate.
• Manage customer requests and correspondence related to assigned clients, covering desks for the team as needed.
• Stay informed about rates, forms, and coverage changes, and acquire knowledge of the company's submissions and proposals process for policies.

Qualifications and Experience

• Bachelor's degree preferred
• Property & casualty insurance license required
• 5+ years of commercial lines account management experience
• Proficiency in applied systems, electronic signature platforms, Microsoft Office, Adobe Acrobat, and related tools

Compensation and Benefits

• Competitive compensation package.
• Structured professional development and career growth opportunities.
• Generous paid time off and recognized holidays.
• Comprehensive benefits package, including company 401(k) match.
• Gym membership reimbursement.

Hotchkiss insurance is an equal opportunity employer and a drug-free workplace. All applicants must be authorized to work in and currently reside in the United States. No agencies or third-party inquiries.