Key Account Manager

Account Manager

What you’ll do:

• Executes global/regional/local account strategy, delivers account targets KP/TP OSG and PC.
• Identifies business opportunities, support to steers business development budgets for agreed accounts and defined objectives (A, B).
• Support to translate customer’s strategy and priorities into a joint innovation roadmap.
• Develops and maintains sustainable and long-term relationships with key accounts, key contacts and sponsors.
• Drives and rolls-out customer approvals and pushes upstream solution selling (A, L).
• Defines account-specific pricing, negotiates contracts, ensures fulfillment of commitments and implementation of commercial policy (A, B).
• Develops and maintains strong cross-functional relationships at HQ and key locations.
• Steers and supports internal resources to execute account strategy.
• Analyzes financial KPIs and proactively steers key account business.
• Is responsible for timely and accurate admin. tasks supporting account strategy incl. sales forecast updates, monthly reports, etc.

What makes you a good fit:

• Bachelor/master’s in science or business degree.
• More than 3 years working experience in MNCs.
• Fluent Chinese & English.
• Account management.
• Crisis handling.
• Customer research.
• Identifying key player roles.
• Networking/social selling.
• Objection handling.
• Proposal generation/deal structuring.
• Questioning.
• Sales call planning/facilitation.
• Sales digital fluency.
• Sales forecasting.
• Situational fluency.
• Value selling.

Some perks of joining Henkel:

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year.
• Diverse national and international growth opportunities.
• Global wellbeing standards with health and preventive care programs.
• Gender-neutral parental leave for a minimum of 8 weeks.
• Employee Share Plan with voluntary investment and Henkel matching shares.
• Comprehensive Group Insurance Scheme.
• Annual Physical Examination.
• Flexible Benefits cover for dependents.
• Company Products Discount.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.