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Customer Service Technician
Assist homeowners in diagnosing foundation issues and recommend effective waterproofing solutions
Kingdom City, Missouri, United States
Entry Level
yesterday
Helitech Waterproofing
Specializes in waterproofing, foundation repair, and basement and crawl space solutions for residential and commercial properties.
1 Similar Job at Helitech Waterproofing
Customer Service Technician
HELITECH is a family-owned and oriented company that has specialized in foundation services since 1987. We are currently looking for a Customer Service Technician to maximize opportunities with existing customers and ensure Helitech's best practices on all projects.
Primary Responsibilities:
- Assess and diagnose foundation and waterproofing issues
- Diagnose warranty issues and make minor repairs as needed
- Provide clear solutions and recommendations to homeowners
- Manage challenging situations with professionalism and empathy
- Drive sales through trust, confidence, and customer satisfaction
- Consistently meet and exceed personal and team goals
- Daily wrap ups and details uploaded into the system to record customer visits
Requirements:
- Valid Driver's License
- Pass Background Check
Benefit package includes:
- Medical, Dental, Vision and Additional Life Insurance offered
- Company provided life insurance
- 401(K) Retirement Plan, with a company match
- Bonus opportunities
- Paid Holidays and Time Off
- Employee Referral Program
Schedule:
- Full Time
- Monday-Friday (Some Saturdays at needed)
- 10 hour shift
- 8 hour shift
- Overtime available
- Work Location: Kingdom City, MO
About Helitech Waterproofing
Specializes in waterproofing, foundation repair, and basement and crawl space solutions for residential and commercial properties.