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Big Spring - Service - Customer Service Assistant - Part Time

Own the customer service workflow from greeting to assistance in transporting groceries to customers’ vehicles
Big Spring, Texas, United States
Entry Level
21 hours agoBe an early applicant
HEB

HEB

Operates a large chain of supermarkets offering groceries, household goods, and pharmacy services, primarily serving communities across Texas and Mexico.

Customer Service Assistant

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key responsibilities include assisting in unloading merchandise from baskets, packaging groceries, and helping customers in transporting and unloading groceries to their vehicles. Additionally, you will assist customers in locating merchandise. For stocking and sanitation duties, you will gather baskets and pick up trash inside and outside the Store, maintain and stock bag areas, return products to proper locations, stock and stage bags, stock check stand supplies, distribute Buddy bucks to registers, replace anti-fatigue mats, do carts and parts basket relocation and power-washing basket relocation for department setup, and perform red basket fill up/retrieval. You will also clean, mop, dust, sweep, and vacuum the check stand area, Return Center, and CCO area to maintain store cleanliness and safety.

Qualifications and key requirements include the ability to work in a fast-paced environment, work with customers and stay attentive to their needs, and maintain a high level of productivity and efficiency standards. Education requirements include completion of Company Orientation and Basics of Safety training upon hire. Physical demands include functioning in a fast-paced, retail environment, working with customers, staying attentive to their needs, constantly reaching at waist, grasping, frequently standing, walking, and occasionally reaching overhead, at shoulder, at knee, at floor, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, and performing fine motor movements. You will also be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions, and demonstrate the ability to lift 55 lbs and manage more than 55 lbs (up to 100 lbs). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Big Spring - Service - Customer Service Assistant - Part Time
Big Spring, Texas, United States
Customer Success
About HEB
Operates a large chain of supermarkets offering groceries, household goods, and pharmacy services, primarily serving communities across Texas and Mexico.