Austin 31 (slaughter Lane/ih35) Grocery - Customer Service Rep - Full - time

Customer Service Representative

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

Key responsibilities include:

• Stocking and organizing products
• Maintaining department and safety standards
• Providing superior customer service
• Merchandising product effectively
• Ensuring food safety and sanitation

Additional department-specific responsibilities may include:

• Beauty: Knowledge of beauty and cosmetic aids
• Drugstore / General Merchandise: Preparing tags and signs
• Grocery: Organizing, cleaning, and preparing back area
• Texas Backyard: Passion for outdoors
• Entertainment: Knowledge in the audio / video field

Qualifications and key requirements include:

• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills
• HS Diploma or GED (or equivalent)
• Completion of Company Orientation and Safety Training upon hire

Physical demands and working conditions vary by department:

Beauty: Constantly reach at waist, grasp. Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements. Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms. Occasionally be exposed to cold, loud noise, and wet conditions. Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs.

Drugstore / General Merchandise: Constantly reach at waist, pivot, grasp. Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists. Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist. Occasionally be exposed to cold, loud noise, and wet conditions. Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs.

Grocery: Constantly reach at waist, pivot, grasp. Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists. Frequently be exposed to cold conditions. Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist. Occasionally be exposed to loud noise, and wet conditions. Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs.

Texas Backyard: Constantly reach at waist, grasp. Frequently stand, walk. Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements. Occasionally be exposed to wet conditions and loud noise. Frequently be exposed to ambient temperatures. Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs.

Healthy Living: Constantly stand, reach at shoulder, reach at waist, pivot, grasp, pinch. Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion. Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements. Occasionally be exposed to cold, loud noise, and wet conditions. Must be able to lift 50 lbs, and manage in excess of 50 lbs.