Account Manager - Technical - Remote Eligible

Technical Account Manager – Rigid Packaging

This hybrid commercial–technical role is responsible for growing and retaining H.B. Fuller's customer base across Eastern and South Germany and Poland. The Technical Account Manager combines full commercial ownership with field‑based application expertise to drive sales, deliver value, and support customers directly on-site. The role independently manages demonstrations, technical troubleshooting, and value quantification while engaging stakeholders at all levels.

Primary responsibilities include delivering annual sales, contribution margin, and volume growth aligned with business plans, maintaining and expanding existing business while identifying and closing new opportunities, negotiating pricing and margins using value‑selling strategies and the Flip Pricing tool, executing pricing strategies and ensuring successful implementation of price increases, acting as a technical advisor, performing product demonstrations and resolving application challenges, building strong customer intimacy and tailoring H.B. Fuller's value proposition to customer needs, forecasting accurately, managing territory activities, and maintaining clear documentation in Salesforce.com. Additionally, the role requires cross‑functional collaboration with R&D, Technical Service, and Supply Chain teams.

Minimum requirements include 3–5 years of B2B technical sales experience or technical experience (e.g., application engineering) within rigid packaging markets, experience with adhesives, coatings, packaging, or process‑related industries, specifically hot melt applications, strong verbal and written communication skills in German, Polish, and English, and a valid driving license with willingness to travel up to 70%. Preferred requirements include a bachelor's degree or apprenticeship in a relevant technical field, proven ability to independently support customers with problem‑solving and application expertise, knowledge of customer machinery, substrates, and application processes, strong presentation, negotiation, and territory management skills, and familiarity with Salesforce.com and value‑based selling tools.