FI Account Manager

FI Account Manager

The Brink's Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The FI Account Manager is expected to develop strong relationships with key business executives and stakeholders, as well as Brinks FI Representatives to identify new business opportunities. They will work closely across organizational departments to maximize sales opportunities, help partners increase operational efficiencies, and close new logo AMS business.

Essential Duties And Tasks

• Serve as the lead point of contact for all new business development activities for the US AMS marketplace
• Assist with the creation and management of proposals and RFP's for FI account opportunities
• Build and maintain strong, long-lasting internal and external business relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Maintain high levels of customer satisfaction and loyalty
• Develop business plans and strategies, identify key decision makers, achieve key performance indicators, and live within budget constraints
• Maintain accurate, comprehensive and updated opportunities and activities in Salesforce

Supervisory / Management Duties

The employee is not responsible for supervising other positions.

Knowledge, Skills & Abilities

• Presentation Skills
• Written Communications
• Perseverance
• Dealing with Ambiguity
• Business Acumen

Minimum Qualifications

• Bachelor's degree required
• At least five years professional experience in a customer facing role
• Ability and willingness to travel

Computer / Applications Skills

• Proficiency with Microsoft Office to include Outlook, Word, Excel and PowerPoint
• Experience working in Salesforce.com or other CRM experience is a plus

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.