Senior Account Manager (media Planning)

Senior Account Manager

We're looking for a Senior Account Manager to join the Client Services team at Kaimera, part of the Havas Media network. This role will be based in the Havas Village in Melbourne (Richmond).

About the role

The Senior Account Manager role is the first step to leadership within Kaimera. It is an important role and candidates usually have significant industry experience of 5 years or more and history managing a team typically consisting of 2-3 direct reports.

With the role comes an expectation of complete financial accountability, and ability to manage middle-senior external relationships. We are looking for people with the maturity to manage clients at higher levels than potentially themselves.

Candidates will be able to create/clarify strategy within various ambiguous areas with no guidance. Lead or contribute to cross-division work and play an active role within company culture.

You will also have the opportunity to work on pitches or new business work.

Core responsibilities:

• Lead and manage the strategy, planning, and implementation across your assigned portfolio of clients.
• Oversee the financial health of client accounts, including invoicing, reconciliation, and budget management.
• Act as the technical expert and coach for direct reports, ensuring excellence in media process from start to finish.
• Proactively anticipate client needs and lead initiatives that drive cross-pillar commercial solutioning and business growth.

What are we looking for?

• Commercial acumen: Able to effectively manage invoicing and reconciliation of assigned client budgets. Can identify and lead initiatives that drive business growth and success. Begins to look to cross-pillar commercial solutioning and strategy.
• Client service: Anticipates and proactively addresses potential issues that may arise in client relationships, demonstrating understanding of interpersonal dynamics. Acts strategically and builds and maintains stakeholder relationships that contribute to our success. Takes responsibility for delivering outputs across planning, buying, implementation, reporting.
• Accountability: Assumes ownership a number of clients. Accepts full accountability for the results of one's actions, decisions, and the impact on others. Takes a long term versus task-based view. Proactively seeks out opportunities to improve accountability within their teams.
• Trusted relationships: Begins to develop their skills in people management and complex client management. Spends time, effort, and heart in cultivating their leadership skills.
• Technical excellence: Shows mastery of the media process from start to finish. Is a technical expert in one or more areas. Is able to identify and plan learning, targeted to specific developmental needs of direct reports. Acts as a coach.
• Living our values: Acts as a beacon for model citizenship. Assumes accountability for oneself, and encourages others to act with integrity. Begins to effectively improve the alignment of their teams. Is unafraid to call out behaviour in conflict with a safe workplace.

Who are we?

Kaimera is an independent full-service media agency. Now almost 10 years old and almost 50 people strong, we are known for working with some of the most enviable clients in the business AND being one of Australia's top employers.

At Kaimera, we don't just talk about being a Best Place to Work - we live it, because our people truly are the heart of everything we do. We believe that when you thrive, our clients succeed. If you're looking for meaningful work, a collaborative, no-hierarchy environment, and a place where every contribution is valued, you've found it. Come join a team that's redefining media and having a great time doing it!

We invest in our team's success, well-being, and growth. Here's what you can look forward to:

• Financial rewards: Enjoy competitive remuneration and a discretionary bonus after 12 months, ensuring you share in our collective success.
• Access to leadership: Work in a collaborative, no-hierarchy structure with direct access to leadership and the opportunity to work alongside talented, passionate teams.
• Flexible hybrid work: Benefit from a balanced work schedule, typically spending 4 days a week in our vibrant Richmond office, combining the best of in-person collaboration and flexibility.
• Commitment to growth: Sharpen your skills with training, professional development memberships, and clear career progression opportunities. We actively support you becoming the best in your craft.
• Time off to celebrate: Get an extra day off with dedicated birthday leave!
• Inspirational office: Enjoy a positive, agile, and inclusive environment right in our bright Richmond office.

About HAVAS

The Havas Village is a unique model — creative, digital, content, PR, media and partnerships, all under one roof. We build teams around our clients' needs, not our own structures, with offices in Sydney, Melbourne and Brisbane.

Our mission? To make a meaningful difference to the brands, businesses and lives of the people we work with. We're proud to be a Great Place to Work Certified company.

At HAVAS, we are committed to building a future that is inclusive to all, where you can bring your whole self to work and feel valued, respected, and supported to succeed. We encourage people from diverse backgrounds, identities, beliefs, age, and abilities, including Aboriginal and Torres Strait Islander people, to apply for this or any role with us.

We look forward to meeting you!

Contract type: Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.