Customer Support & Prod. Planner

A Career At Harman

As a technology leader that is rapidly on the move, Harman is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at Harman you can grow, make a difference and be proud of the work you do every day.

Customer Support And Production Planner Role

This position plays a key role in coordinating between OEM customers and different areas of Harman to ensure timely fulfillment of customer orders and production. The role includes comprehensive short and long-term production planning, tracking material supply, and continuously adjusting schedules to meet changing customer needs. The position requires close collaboration with customers, SIOP demand planning, material planning, project and production teams to optimize delivery deadlines and support new product launches. The role contributes to ensuring operations are smooth, efficient, and aligned with customer expectations.

What You Will Do

Manage customer orders and maintain regular communication with customers

Assess manufacturing requirements and follow up on production needs in line with customer expectations and delivery deadlines

Prepare short-, mid-, and long-term production plans based on customer demand and forecast data

Provide delivery schedules to the warehouse to support on-time shipments

Coordinate with Production to define and implement actions in case of production backlogs

Check material availability and ensure continuous alignment with the Purchasing team

Monitor changes in customer requirements and coordinate demand fluctuations with customers, Sales, the Demand Planning team, and other plant functions

Support project activities related to new product launches, ramp-ups, production phase-outs, and outsourcing activities

Prepare statistics and monitor relevant KPIs and operational performance indicators

Maintain master data for finished and semi-finished products, ensure correct and up-to-date system status, and review MRP results

What You Need To Be Successful

Higher education - preferably logistics, business and management, supply chain management or minimum 2 years experience in logistics (Production planning, customer relations)

Fluent communicative Hungarian and English language skills in oral and written form

Knowledge of a business management system - preferably SAP

Ms Office - Excel user level

Előny / Bonus Points If You Have

University Degree - Logistics, Economics and Management, Supply Chain Management or experience in Logistics (Production Planning, Customer Relations)

Several years of experience in electronics or automotive manufacturing

Knowledge of production planning programs (SAP - LMPC, SAP - IBP)

What We Offer

As part of an international team, you can work with some of the world's largest car manufacturers

We offer a competitive benefits package

We provide housing/settlement support if you join us from another location

You can participate in ongoing professional training

We provide career and development opportunities

Employee discount on HARMAN (JBL®, AKG®, HARMAN Kardon®) products

Harman is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.