Account Manager - Baltic Region

A Career At HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Have you heard of JBL or Harman/Kardon, some of the world's leading audio brands? The market we are leading in, is fast paced, fun and dynamic. Our Lifestyle division has seen continuous growth over the last years and doesn't plan to stop there!

We are currently looking for an enthusiastic commercially focused Account Manager to join our Sales Department for the Nordics. This position will be based in Helsinki, Finland and will cover the Baltic region (Latvia, Estonia and Lithuania). By joining Harman, you'll dive headfirst into the exciting world of headphones, portable speakers, and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. But that's not all - at HARMAN, you'll have the opportunity to be heard and respected, to rapidly develop your skills and cultivate new ideas in our agile and supportive culture.

Account Manager – Baltic Region

About the Role:

In the role as a Baltic Account Manager you are responsible to drive sales (both sell-in and sell-out) for our Consumer Audio products (JBL and Harman/Kardon) at wholesale and outlet level for the Baltic region (Estonia, Latvia and Lithuania). You will be responsible for managing and growing strategic relationships with key telecom clients, as well as developing our sales via other sales channels and customers in the region. You will act as the primary point of contact, ensuring customer satisfaction, driving revenue growth, and aligning customer needs with company solutions.

The successful candidate's focus is driving excellence at the point of sale and to execute the objectives coming from the Sales Manager at store level for all segments in the region.

Supervisory Responsibilities:

This position reports to Manager, Account Management Nordics.

What You Will Do:

• Be the trusted advisor and main point of contact for all commercial matters for our Baltic customers.
• Design and implement the sales account plans for your region.
• Analyze sales results, drive sales forecast accuracy and adjust strategy accordingly.
• Lead contract negotiations and renewals in collaboration with legal and finance teams.
• Work in collaboration with Harman Supply Chain, Sales Support and Business Administration teams to manage, nurture and optimize existing account and distribution relationships alongside new business developments.
• Work with the centralized supply chain team to monitor and manage customer stock levels.
• Coordinate regional activities and share best practices across markets.
• Monitor and report competitive trends and market developments and propose growth strategies.
• Manages the merchandising and promotional support for the relevant outlets with support from the Harman marketing department.
• Support in creating and executing sell-out-oriented marketing activities for the accounts.
• Focus on optimized product mix (push sales/volume/brand).
• Acting as the escalation point for the Sales Support team when dealing with order-related topics.

What You Need To Be Successful:

• At least 5 years of sales or business development experience within the Consumer Electronics industry or high-tech industry and/or at a relevant customer.
• Fluent English, both written and oral is essential.
• Affinity / understanding of the Baltic telecom market, customers and its key players.
• Excellent communication and negotiation skills.
• Willingness to travel within the region as needed.
• Understanding of modern sales analytical & stock replenishment tools and proven proficiency in MS Office.

Bonus Points If You Have:

• Proficiency in Estonian, Latvian, or Lithuanian is a plus.
• Familiarity with regional regulatory frameworks and market dynamics.
• Strong analytical skills and ability to interpret market data and trends.

What Makes You Eligible:

• Willingness to travel up to 30% of the time.
• Work from home.

What We Offer:

• HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation. You will also receive top-notch employee discounts on Harman's Consumer Audio products.
• Competitive compensation scheme.
• Car or car allowance, laptop and mobile phone.
• Flexible work schedule with a culture encouraging work life integration and collaboration in a global friendly working atmosphere and good work-life-balance.
• Professional development opportunities through HARMAN University's business and leadership academies.
• Internal talent management leadership acceleration programs.
• "Be Brilliant" employee recognition and rewards program.
• A unique opportunity to contribute to drive revenue growth and nurture strategic trust-based relationships.

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.