Sales And Customer Experience Coordinator

Sales and Customer Experience Associate

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. Hand and Stone Massage and Facial Spa, located West Kendall FL is hiring for the Sales and Customer Experience Associate position. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

Responsibilities:

• Meet membership sales goals
• Detailed knowledge of the menu of services – don't worry, we'll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What's in it for you?

• Competitive Compensation -$13/hour PLUS COMMISSIONS
• Contests - we offer fun and monetary prizes for contest winners.
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Retail Discount - 30% off all retail, including Dermalogica and Image brands.
• Massage and Facial Discounts - 25% off all member-priced services or the ability to EARN free services.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• 401K Matching for full-time employees.

Qualifications:

• Having a high school diploma or equivalent is required
• 18 years old or older
• Bilingual with Spanish and English
• Sales oriented