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Customer Service Representative In LIHUE Airport ($21/hr W Exp, $20/hr W/o) + Retention Bonus Paid At End Of Season $3000 And Travel Bank $2,000

Assist passengers and crew to ensure smooth boarding and departure processes at LIHUE Airport
Lihue, Hawaii, United States
Entry Level
$20 – 21 USD / hour
1 week ago
Hallmark Aviation

Hallmark Aviation

Provides airport passenger services and ground handling support for airlines, focusing on customer service and operational efficiency.
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Customer Service Representative In LIHUE Airport

Hallmark Aviation is seeking Customer Service Agents to provide exceptional service to our world-class international airlines at LIHUE (LIH) Airport. New hire start at $20/hr. New hire with min 1 yr qualified experience or existing/returning staff with a min 1 yr service start at $21/hr. Includes: Retention Bonus paid at the end of the peak season $3,000* and Travel Bank $2,000*. We have Part Time, Full Time and Seasonal Positions Expected to Begin September/October 2025.

Job Duties:

  • Perform a broad range of duties depending on location and service demands while delivering a high quality product
  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Operate jet bridge
  • Resolve issues with flight activity to ensure on-time departure
  • Some cash handling transactions, manifests, and labeling

Skills:

  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Bilingual speakers needed.

Environmental Conditions:

  • Involves continuous people interaction and exposure to aircraft sounds

* Retention bonus and travel bank are subject to taxes

Required Skills:

  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English proficient, other languages may be required
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures
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Customer Service Representative In LIHUE Airport ($21/hr W Exp, $20/hr W/o) + Retention Bonus Paid At End Of Season $3000 And Travel Bank $2,000
Lihue, Hawaii, United States
$20 – 21 USD / hour
Customer Success
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About Hallmark Aviation
Provides airport passenger services and ground handling support for airlines, focusing on customer service and operational efficiency.