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Airline Account Manager For Prestigious International Airline In ATL Airport Starting At 50K To 60K

Own the ATL airline account operations and staffing to consistently meet service levels.
Atlanta
Mid-Level
$50,000 – 60,000 USD / year
yesterday
Hallmark Aviation

Hallmark Aviation

Provides airport passenger services and ground handling support for airlines, focusing on customer service and operational efficiency.

6 Similar Jobs at Hallmark Aviation

Airline Account Manager for Prestigious International Airline in Atlanta, GA

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious Airline for our Atlanta, GA (ATL) Location.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

Requirements and Skills Needed:

  • Proven leadership abilities and organizational skills
  • Excellent interpersonal, coaching and counseling skills
  • Understand that staff development is a leader's responsibility
  • Self-driven focus on customer and client satisfaction
  • Ability to excel under pressure of meeting extreme deadlines
  • Able to communicate effectively, both verbally and in writing
  • Experienced in planning a roster and monitoring work schedules
  • Able to solve daily problems and make quick decisions within the operation
  • 5 yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
  • Flexible and able to promote positive attitudes from subordinates
  • Computer software (Word & Excel), typing, and ticketing experience
  • Able to work varied hours

Specific Duties Include:

  • Provide hands-on supervision of the staff and delegate workload
  • Provide direct customer relations support
  • Ensure that account operates according to schedule and service level agreements
  • Recruit, interview, and hire staff
  • Oversee the long-term analysis of manpower needs, groom potential leaders
  • Ensure cross training as well as provide new and refresher training for staff members
  • Manage attendance records and ensure appropriate shift coverage
  • Handle discipline and motivation issues
  • Process promotion, demotion and termination paperwork
  • Enforce safety, security, and grooming standards
  • Administer performance reward programs
  • Control the budget for labor costs and allocation

Essential Requirements:

  • Previous Airline Experience
  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English required
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency.

Professional demeanor and exceptional presentation. Flexible schedule & availability. Background Check, Fingerprinting required. Drug Screen required on day of hire.

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Airline Account Manager For Prestigious International Airline In ATL Airport Starting At 50K To 60K
Atlanta
$50,000 – 60,000 USD / year
Customer Success
About Hallmark Aviation
Provides airport passenger services and ground handling support for airlines, focusing on customer service and operational efficiency.