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TEG Implementation Specialist (charlotte, NC Or Atlanta, GA Based) - Remote Eligible

Implement and validate TEG systems at customer sites ensuring seamless operation and training
Charlotte
Mid-Level
1 month ago
Haemonetics

Haemonetics

A global provider of blood and plasma supplies and services, including collection, processing, and management for medical therapies.

7 Similar Jobs at Haemonetics

Job Details

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Position Summary:

Plans, schedules and execute all aspects of Haemonetics TEG® system implementations according to strict deadlines and within budget. This includes engaging and managing customer Laboratory, IT and clinical resources and ensuring quality control throughout projects. Responsible for on-site device setup, configuration, operator training and validation of analyzer.

This is a remote role with travel throughout the Southeast Region. Candidates must reside with 45 minutes of either Charlotte, NC or Atlanta, GA.

What is the Device:

The TEG® system delivers a comprehensive assessment of a patient's hemostasis quickly, giving clinicians the invaluable insight needed to deliver more targeted treatment. It delivers high quality test results with an easy-to-operate analyzer requiring minimal training.

The automated cartridge-based system runs up to four assays simultaneously without any manual reagent mixing. The TEG 6s analyzer is the smallest cartridge-based viscoelastic analyzer available and can be confidently placed in a variety of settings.

Key Accountabilities:

  • Provides services such as on-site installation, software and hardware configuration, product support, trouble shooting of Haemonetics equipment.
  • Works extensively with customer to validate analyzers.
  • Provides operator training for Haemonetics software and devices.
  • Supports analyzer testing and evaluating calibration reagents and QC controls.
  • Conducts tests using calibrated pipettes in a clinical, laboratory or research setting.
  • Blood sample handling as it relates to hemostasis and coagulation testing.
  • Lead, facilitate, coordinate, and track day-to-day activities required to ensure the project is completed on time.
  • Communicates progress and outcomes against tasks to internal and external stakeholders.
  • Leads regular status meetings with project team.
  • Demonstrates effective communication and engagement with customer.
  • Ensures complete project closure including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.
  • Utilizes time, project-and support-tracking tools.
  • Resolves and/or escalates issues in a timely manner.
  • Adheres to and follows Haemonetics policies and procedures.

Requirements:

  • Bachelor's Degree Medical Technology or related field Preferred
  • Medical Technologist (MT), ASCP Preferred
  • 4 plus yrs experience implementing, using, and supporting laboratory, medical technology or clinical solutions in healthcare desired.
  • Demonstrated project management experience
  • IT and/or software implementation experience desired
  • Strong written and verbal communication skills required
  • Ability to travel up to 65%. Extensive overnight travel as required.
  • Southeast customer coverage-Candidates must be located in the Charlotte, NC or Atlanta, GA area within 45 minutes of the airport.
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TEG Implementation Specialist (charlotte, NC Or Atlanta, GA Based) - Remote Eligible
Charlotte
Customer Success
About Haemonetics
A global provider of blood and plasma supplies and services, including collection, processing, and management for medical therapies.