This is a full-time role as an Customer Success Manager, located onsite in New York, NY.
As a Customer Success Manager at Hadrius, you will be responsible for taking customers through the full lifecycle on Hadrius, from onboarding through renewal and to expansion, maximizing the value they gain from our software as we make compliance effortless for them.
You will work directly with the founding team to design and build the future of the financial system. We pride ourselves on having a culture that rewards impact and success generously. We’re focused first and foremost on empowering each other to do our best work, today and into the future. You'll be on a team that works incredibly hard and seeks other exceptional people excited to do the same.
First week:
First month:
First 3 months & beyond:
Exceptionally skilled : You are highly competent as a success manager, coming from 1,000s of hours of practice.
Coachable: Open to learning the Hadrius way and raising the bar while you’re at it.
Grit: You’re consistently the hardest working person on your team.
All-in: This is not a 9-5. We have a massive opportunity ahead of us and are looking to multiply our engineering speed. We are optimizing for the best folks and are happy to compensate generously.
Passion for our mission: Genuinely excited about our tech and our mission to end financial crises.
Team-first mentality: You are interested in building for the long-term alongside founding team members, and committed to mentoring others and being mentored.
Autonomy: Exercise a high-degree of autonomy and sales authority