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Key Account Manager, Specialty Vaccines - Central & Northern Ontario (12 - month Secondment)

Develop and implement strategic account plans to increase vaccine adoption in Ontario
Richmond Hill, Ontario, CanadaNewmarket, Ontario, CanadaThunder Bay, Ontario, Canada
Senior
yesterday
GSK

GSK

A global healthcare company specializing in pharmaceuticals, vaccines, and consumer healthcare products.

Key Account Manager (KAM), Vaccines – Specialty Care

GSK is looking to hire a Key Account Manager (KAM), Vaccines – Specialty Care to join our Canadian Vaccines Business Unit. This is a 12-month secondment field-based role covering Richmond Hill, Newmarket, and Thunder Bay. Ideally, the candidate will be located in Richmond Hill or Newmarket, Ontario. In this position, you will act as a business owner in your territory, building and executing strategic account plans, accelerating partnerships with healthcare professionals, programs, accounts, and health systems. Your work will focus on increasing patient protection against vaccine-preventable diseases while aligning with GSK's mission: to unite science, talent, and technology to get ahead of disease together.

How We Work As a Key Account Manager at GSK, you will work in a culture that is ambitious for patients, accountable for impact, and rooted in doing the right thing. This role will provide you with:

  • The opportunity to develop and execute strategic territory account plans to surpass commercial performance objectives
  • Collaboration with healthcare professionals, administrative leaders, and health system stakeholders to drive process implementation within programs, accounts, and networks
  • Exposure to national and regional planning through ongoing territory/account analysis and contribution to opportunity or mitigation strategies
  • The chance to apply an entrepreneurial mindset, innovative approach, and cross-functional collaboration to deliver results
  • The ability to embrace and advocate for multichannel engagement and communication, ensuring customers receive timely and relevant information

Role Responsibilities The responsibilities of the role will include:

  • Working with targeted therapeutic healthcare professionals and administrative leaders to drive process implementation within programs, accounts, and health systems/networks
  • Developing a deep understanding of local patient journeys and key decision-makers' objectives/goals to identify opportunities for partnership aligned with commercial objectives
  • Building and growing a network of external HCPs and administrative stakeholders to support optimal vaccine recommendations throughout the patient journey
  • Displaying curiosity and gathering insights into programs, accounts, and health system environments to develop and execute innovative solutions that meet customer needs
  • Effectively engaging external stakeholders in scientific discussions to ensure promoted vaccines are prescribed to the right patients at the right time
  • Leveraging internal and external resources to develop and execute tailored customer value solutions
  • Embracing accountability and empowerment to make agile decisions, while maintaining a bigger-picture view and prioritizing overall team objectives
  • Managing territory spend and budgets to ensure optimal impact and ROI
  • Providing ongoing territory/account analysis and identifying market dynamics that may impact regional or national business, contributing to opportunity or mitigation planning
  • Leading and delivering performance-to-objective reviews to commercial leadership
  • Demonstrating strong understanding and consistent application of the GSK Code and values
  • Traveling within the territory and overnight travel to Winnipeg or for external conferences as required

Qualifications & Skills:

  • Bachelor's degree completed
  • Minimum 3+ years of experience in institutional specialty sales or Key Account Management roles
  • Strong understanding and experience in the execution of key account management principles
  • Excellent communication and engagement skills, both virtual and in-person
  • Ability to articulate complex content clearly to management, peers, and customers in individual and group settings
  • Strong organizational, analytical, and problem-solving skills, with natural curiosity and active listening ability
  • Agility to work successfully in a dynamic, complex, and changing environment
  • Self-motivated, entrepreneurial, and collaborative, with strong cross-functional communication skills
  • Experience with budget ownership and ROI analysis
  • Proficiency in Word, Excel, PowerPoint, and ability to learn new programs quickly
  • Valid driver's license and to drive routinely on company business

Preferred Qualifications:

  • Recent Cardiology, Endocrinology, or Nephrology experience (minimum 2 years)
  • Strong working knowledge and proven performance in program, account, and health systems-based markets

This position requires the employee to drive routinely on company business and allows for the provision of a company-leased vehicle. However, to be eligible for this position and a company vehicle, GSK will need to obtain acceptable results from a license verification inquiry and drivers abstract review against its safe driver program requirements.

Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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Key Account Manager, Specialty Vaccines - Central & Northern Ontario (12 - month Secondment)
Richmond Hill, Ontario, Canada
Customer Success
About GSK
A global healthcare company specializing in pharmaceuticals, vaccines, and consumer healthcare products.