Dealership Account Manager - Tampa Bay - Remote Eligible

Overview

At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We're not just your average bank. We're a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.

Our "work from where you do your best work" strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams.

Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.

Some of our Benefits/Perks:

• Medical/Dental/Vision Insurance
• Employee discount on loans Team members qualify for a discount on consumer loans.
• Tuition Reimbursement of up to $5,250 per year for full-time team members.
• Paid Time Off 15 days/year & over 10 Paid Holidays
• Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
• Retirement Benefits (401K) Grow matches up to 8% for team members.
• Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.

Responsibilities

Reporting directly to the AVP Indirect Lending, Dealership Account Managers are responsible for the establishment, maintenance, training, and management of the dealer network which includes monitoring ongoing dealer performance such as production, application quality, delinquency, losses, profitability, etc. Submits market reports to AVP Indirect Lending regarding his/her area of responsibility in a timely manner. Interfacing directly with all dealer personnel; training dealers on all aspects of our indirect lending program; informing dealers of policy, procedures, and price changes; making recommendations for pricing/program changes. Acting as a liaison between dealership partners and all Grow departments/branches to ensure superior sales and service standards. Is responsible for meeting or exceeding key performance indicators (KPIs) established by management.

This position will service the Tampa Bay market.

Qualifications

Required Skills/Experience:

• High school diploma or equivalent required; Bachelor of Arts/Science degree from an accredited university is preferred.
• Two years of successful business to business Account Management experience including cold calling, prospecting leads, and training skills required.
• One year working knowledge of the credit and finance industry is required.
• Two to Five years' experience specialized in indirect lending either in dealer finance, underwriting, sales, or an equivalent combination, is required.
• Excellent analytical, verbal, written and presentation skills.
• Must possess above average time management, problem solving and prioritization skills.
• Must possess a valid driver's license and insurance.
• Proficient in Microsoft Office Suite products, DealerTrack, RouteOne and AutoCount. General office equipment knowledge is required.

Physical Demands

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (50) pounds without assistance.
• Must be able to sit for extended periods of time.
• Must be able to read, write, speak, and type English.
• Must be able to hear and use a telephone.
• Use of computer requires repetitive keystrokes.

Work Environment

• Telecommuting and home office setting.
• Employee will be assigned a corporate vehicle and will travel within the credit union's area of presence greater than 80% of the work week; overnight travel included.
• Flexible work schedule that may include evenings and/or weekends (Saturday/Sunday) hours.

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled