IT Support Technician (level 1) - Visalia
Grapevine Msp Level 1 Technician
At Grapevine MSP, we don't just "fix computers"; we help businesses thrive by making smart technology decisions that power efficiency, security, and innovation. Grapevine MSP is a recognized leader in Managed IT Services.
Founded in 2009 by CEO Joe Gregory during a recession, Grapevine MSP has grown into a team of over 60 members, recognized and ranked on the Inc. Regionals Pacific list.
As the Central Valley's largest managed IT services provider, we partner with companies of all sizes to deliver proactive IT support, cybersecurity, VoIP services, cloud solutions, and 24/7 help desk services that keep businesses moving forward. Grapevine MSP is committed to innovation, customer success, and building lasting partnerships in the San Joaquin Valley and beyond. We're proud Microsoft Tier 1 Partners, community supporters, and tech problem-solvers with a "let's figure it out" culture.
We are seeking our next teammate in Visalia—someone eager to kickstart (or level up) their IT career.
About the Role and What You'll Do
As a Level 1 Technician, you're the first line of defense when tech goes sideways.
- Set up computers, printers, and other workplace tech so clients are ready to roll.
- Diagnose and fix hardware/software issues—sometimes with parts, sometimes with pure ingenuity.
- Walk users through new tools, upgrades, and systems like the IT rockstar you are.
- Keep systems secure (because hackers never sleep).
- Track and log your work—because details matter in IT.
- Grow your skills daily in a supportive, team-driven environment.