Retail Customer Service LBM

Retail Customer Service - Building Products

As a Retail Customer Service Specialist, you will be responsible for promoting and generating sales of building products in a retail sales environment providing superior customer service. Your customers will be trade professionals as well as the walk-in consumer. Products that you would help customers with include, but are not limited to: windows, doors, moldings, decks, millwork and lumber. Additional responsibilities of the Retail Customer Service Specialist include:

• Providing material estimates and quotes with the potential for commission.
• Preparing and presenting proposals in a timely manner to walk-in and phone-in customers.
• Assist customers with selections of store products, such as stain, hardware, power tools, etc.
• Coordinating delivery and / or pick up of customer orders.
• Other duties as assigned by Store Manager

Job Requirements

• Team oriented and self-motivated
• Strong organizational skills
• Strong work ethic, a desire to help others and problem solving
• Great customer service skills
• Excellent verbal communication; must be able to communicate and follow-up with co-workers, customers and vendors
• Professional appearance

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.