Software Support Analyst II
Government Jobs
Software Support Analyst
The Software Support Analyst provides consultation, support and resolution of client problems in the use of the Skyward application software to ensure that client needs and information requirements are met. They provide mid-level knowledge of the Skyward software applications to interface with outside agencies and to identify requirements for application modifications. They develop training curriculum and deliver training to end users and other staff. The Software Support Analyst's greatest asset is the ability to communicate with others and to develop and maintain relationships to further enhance the customer experience.
8 hours per day, Monday-Friday, 260 days per year. The starting pay is set at 90% of the full salary range until proficiency is achieved. At 90%, the salary ranges from $91,915.20 to $103,480. Once proficiency is reached, pay increases to 100% of the salary range, which is $102,128.00 to $114,982.40.
Employer: Northwest Educational Service District #189 (WA)
Location: 2121 West Casino Road, 98204, Everett, WA
Department: NWRDC
Closing Date: 5/31/2026 at 11:59 PM Pacific Time (US & Canada); Tijuana