Skyward Software Support Analyst I
Government Jobs
Software Support Analyst I
The Software Support Analyst I provides knowledge, training, and support of Skyward Business software Qmlativ Business software applications to school district staff. They develop and maintain relationships to further enhance the customer experience. The Analyst I provides support and resolution of client problems in the use of the Skyward and Qmlativ application software to ensure that client's needs and information requirements are met.
8 hours per day, Monday - Friday, 260 days per year
Qualifications: Experience working with Qmlativ or Skyward School Management Software as a district user is highly preferred.
Required: Related college training, computer-related customer support experience, or equivalent education and work experience which provides the skills, knowledge, and abilities to perform the essential functions of the job. The ideal candidate will have working knowledge of: Qmlativ and/or Skyward School Management Software; Windows, Mac, or current operating systems; Microsoft Office Tools including Excel, Word, and Outlook; Relational databases. Valid Washington State driver's license and proof of liability insurance required. WSP/FBI background clearance may be required.
The NWESD aspires to be a racially and culturally inclusive staff that reflects the diversity of those we serve. We believe this strengthens our organization, stimulates creativity, promotes the exchange of ideas, and enriches staff engagement.