Sheriff Support Technician

Sheriff Support Technician

Recognized as one of the best places to work in Southeast Minnesota for three consecutive years, at Olmsted County every role helps to foster a vibrant community where everyone thrives. Our employees are at the heart of everything we do, driving public service excellence and community well-being.

We don't just offer a job, we offer a career filled with purpose, growth, and fulfillment. Our benefits package ensures your wellbeing, while career advancement opportunities and professional development empower you to reach your full potential.

Join us, and you'll be part of a purpose-driven team where your work truly makes a difference. Together, we build a sustainable, healthy, and welcoming community.

Minimum Qualifications of Education and Experience

Expected starting salary is $24.40 to $32.59. Full salary is $24.40 to $40.77

Associate's degree from an accredited college or university in business, administrative assistant, or related field.

OR

Combination of education and experience equivalent to two (2) year of experience in a customer-focused position.

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver's license and be free of any major traffic violations for the last three (3) years.

Required Special Qualifications:

Must successfully pass MN Bureau of Criminal Apprehension (BCA) Minnesota Justice Information System (MNJIS) Two-Day Basic Operator Training certification within six (6) months of employment.

Nature of Work

Under general supervision, receives, organizes and processes civil service documents. Receives and processes civil service fees and issues receipts of payment. Schedules, coordinates and conducts Sheriff's sales, deputy standbys, and issues Sheriff's certificates of sale. Verifies and maintains accurate electronic warrant records. Utilizes multiple law enforcement databases for maintaining internal documents and records, and assists with implementing record retention data practices. Supports the Sheriff's Office front desk. Supports a diverse, respectful, and inclusive workplace.

Examples of Work

• Enter and maintain internal files and records of Civil service documents within multiple computerized software systems; process in for service by deputies and process out for record of service, return of documents to customers, electronic filing of returns to District Courts and outside agencies and maintenance of the office's archive files.
• Enter warrants issued by District Court into local and national law enforcement systems through computerized software systems; maintain and coordinate accurate information on active warrant documents and records; synchronize and validate Sheriff's Office internal records with District Court records.
• Assist customers at the front counter and on the telephone; determine the nature of their business, supply accurate information and answer questions knowledgeably or direct customer to the proper area for appropriate assistance.
• Receive and organize civil and warrant documents from District Courts, outside agencies and parties, and the public; analyze and inspect them for accuracy and correctness; prioritize and prepare them for service in a timely and accurate manner.
• Prepare and maintain judgment accounts; deposit moneys collected on judgments; process disbursement of funds.
• Communication, written and verbal, with internal and external customers and agencies regarding service requirements and requests, processes and procedures necessary and notification of results and/or problems encountered.
• Maintain accounts receivable invoicing system; receive and process payments of service fees; prepare deposits; process disbursements.
• Serve civil documents and conduct foreclosure sales at Sheriff's Office front counter.
• Sort and deliver department mail
• Perform other general support duties as required or requested for administration

Knowledge, Skills and Abilities

• Knowledge of basic accounting principles and financial records.
• Knowledge of administrative support practices and methods.
• Skill in the use of basic business math.
• Skill in the use of computers and technology.
• Ability to communicate verbally and in writing.
• Ability to prioritize work effectively.
• Ability to recommend solutions to problems.
• Ability to establish and maintain effective working relationships with others.

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

Physical Demands and Work Environment: In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands:

Office environment - X

Sitting - X

Standing - X

Walking, reaching, pulling, crouching, kneeling, stooping, feeling - X

Repetitive hand movements, typing/data entry - X

Talking, hearing - X

Close and color vision, depth perception - X

Distance vision - X

Sedentary (exert up to 10 pounds of force) - X

Light effort (exert up to 20 pounds of force) - X

Additional Considerations

• This is a Rochester, MN based position and is not remote eligible at this time.
• International relocation or international remote working arrangements (outside of the US) will not be considered.
• Applicants for this position must be currently authorized to work in the United States.
• Olmsted County does not sponsor applicants for this position.