Permit Technician I/II
Government Jobs
Permit Technician I or II
The City of Anaheim, Planning Department is seeking a dynamic Permit Technician I or II. The Permit Technicians are responsible for providing customer service and assistance regarding plan check, building permit application requirements and procedures, routing of plans to appropriate staff for review, and issue building permits.
Qualified candidates will have experience performing clerical office duties, particularly in reviewing, reading, and understanding blueprints or interpreting and explaining building codes. Ideal candidates will:
- Have customer service experience in a front-line and fast-paced environment, as well as assisting customers over-the-phone with multiple lines
- Have strong mathematical, data entry, and computer skills
- Be highly team-oriented
- Have exceptional attention to detail
- Prior experience as a permit technician at a municipal government agency is desirable
- Certification as a Permit Technician is desirable.
The City of Anaheim reserves the option to hire at either Permit Technician I or II level based on candidate qualification and knowledge/skills/abilities demonstrated during the selection process. The Building Public Counter is a customer-centric unit focused on providing high caliber information and assistance to the general public, contractors, and engineers. As one of the front-line representatives for the city, the unit strives to provide a quality customer service experience.
The Permit Technician I - possess one year of clerical support and customer service experience.
The Permit Technician II - possess two years permit issuance experience for a public agency or its equivalent; or journey-level experience involving building design or construction work including general public contact. Certification as a Permit Technician is highly desirable.