Permit Tech

Job Title

Permit Technician

Job Description

Under the direct supervision of the Development Services department administration, the employee in this position will assist the general public and developers by telephone, electronic mail and in person with all building and zoning permit issues. This includes facilitating and coordinating the process and issuance of construction, banner, fence and outbuilding permits, as well as plan review applications. The Permit Technician will also perform other various administrative duties. This is a skilled, full-time non-exempt position.

Examples of Duties

• Receives and records financial transactions to include permit fees, application fees, and bond fees.
• Reviews records and reports submitted by applicants for accuracy and completion.
• Requests, collects and maintains permit data.
• Issues building permits after completion of requirements.
• Scans building and zoning permits and applications, inspection reports, and Certificates of Compliance into appropriate permitting software and relevant web applications.
• Answers in-coming calls and email inquiries and provides information as required.
• Responds to inquiries for employees, citizens, and others and refers, when necessary, to appropriate persons.
• Verifies licensure with the State Commerce Department
• Composes, types and edits a variety of correspondence, reports, memoranda, notes, minutes, agenda, and other material requiring judgment as to content, accuracy, and completeness.
• May establish and maintain filing systems, including day-to-day filing of office paperwork.
• Maintains inventories and orders office supplies and materials; Duplicates and distributes material.
• Assists in the procurement of department materials and supplies.
• Performs other duties as assigned.

Typical Qualifications

REQUIRED SKILLS

• Ability to type and use standard office equipment.
• Ability to work with a variety of people, including employees and the public.
• Ability to take oral and written instructions.
• Knowledge of various filing systems.
• Ability to respond to inquiries from the public and members of the business community both effectively and professionally, while providing excellence in customer service.
• Working knowledge of computers and electronic data processing and permitting software.
• Working knowledge of professional office practices and procedures.
• Ability to deal effectively with the public in frequent stressful situations.
• Ability to analyze and interpret policies and procedures.
• Ability to perform difficult typing/data entry duties.
• Ability to read and interpret simple plans and maps, including tax maps.
• Experience in receiving and accounting for funds.

EDUCATION AND EXPERIENCE High School Diploma or GED required. Post-secondary education in building inspection technology preferred. Permit technician certification preferred. 4+ years' experience in clerical/office management required. 4+ years customer service experience required Experience in land use, building permits and zoning desired. Experience receiving and accounting for funds desired.

EQUIPMENT This position requires the use of various office equipment including but not limited to a personal computer (word processing, spreadsheet generation), Microsoft Office and permitting software; 10-key calculator, telephone, facsimile machine, copy machine, postage machine, etc.

PHYSICAL REQUIREMENTS While performing this job, the employee is frequently required to sit and talk or listen. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch or crawl. The employee must also frequently use hands to operate, finger, handle, or feel objects, tools or controls, and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work is performed indoors in a comfortable, climate-controlled office environment. The noise level is low with

Supplemental Information

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The City of Spring Hill is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.

If you need assistance or accommodation due to a disability, please email Human Resources at HR@springhilltn.org.

Benefits

We offer an extensive benefits package:

We offer several medical insurance options for the entire family, and employer paid dental coverage for the employee (with the option to purchase additional coverage for dependents at a minimum cost) and vision insurance that you are eligible for at the first of the month after your hire date.

We also provide $25,000 in employer paid life insurance, accidental death and dismemberment (AD&D), and employer paid Long Term Disability (LTD). Available for purchase are Short Term Disability (STD) and AFLAC policies (i.e., Critical Illness, Accident, and Life Insurance) for which you are eligible on the first day of the month after 60 days of employment

The City of Spring Hill participates in the Tennessee Consolidated Retirement System (TCRS), a defined benefit plan. In addition to mandatory participation in the pension, we also offer 401(k) and 457(b) retirement options. Like other public employees in Williamson County, our employees can enroll in discounted membership with Williamson County Parks and Recreation, and enjoy using the Longview Recreation facility, as well as any other facility in the system. You will also enjoy 13 paid holidays each year.

Employees earn one day of sick leave each month, which is immediately accessible. You will also earn 2 weeks of vacation during your first year of employment, one of which you can access after a 6-month introductory period, the remaining vacation is accrued monthly.

Address: 199 Town Center Parkway Spring Hill, Tennessee, 37174