Deputy Court Clerk: Criminal Customer Service

Clerical Position

Reporting directly to a County Clerk Supervisor, responsible for performing clerical duties that support the daily operations of the Williamson County Clerk's Office.

Examples of work performed include:

• Providing direct customer service either in person or on the telephone
• Collecting payments for court costs and managing front counter till
• Creating and maintaining various reports related to assigned division
• Creating and maintaining forms, worksheets, and informational materials
• Ensuring comprehensive filing systems are maintained and up to date
• Assisting in planning and executing special projects and events
• Assisting with policy and procedure updates
• Utilizing legal reference materials to perform research related to current laws and procedures
• Copying, filing, and auditing invoices
• Reviewing and processing court appeals documents
• Entering and verifying data within applicable databases and/or systems
• Submitting documents to assigned courts for approval
• Cross-training with office staff in other areas to ensure continuity of departmental operations
• Attending all meetings and trainings, as required
• Performing special duties as assigned

Criminal Assignment includes:

• Signing and processing subpoenas
• Issuing warrants for criminal offenses
• Performing transactions related to citations, warrants, pleas, booking sheets and time-served requests
• Receiving and processing payment of fees/fines, issuing receipts and recording dispositions
• Managing a cash drawer at high-volume window, balancing drawer and preparing deposits
• Recalling warrants and disseminating notifications

Organization Relationships include:

• Reports directly to – County Clerk Supervisor
• Direct Reports – None

Physical Demands include:

• Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying

Environmental Factors include:

• Work is primarily indoors in an air-conditioned environment

Irregular Hours include:

• Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required
• May be deemed essential personnel in the event of an emergency

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Minimum qualifications include:

• High School Diploma OR equivalent
• One (1) year of clerical experience including cash handling and customer service
• Working knowledge of Microsoft Office Suite

Licenses and certifications are not required.

Preferred qualifications include:

• Prior experience working in a legal capacity
• Three (3) years of clerical experience including cash handling and customer service
• Bilingual (Spanish)

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes
• Motor Vehicle Record check: No
• Drug screening: No
• Physical exam: No
• Psychological exam: No
• Additional: N/A

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.