Court Case Manager 1 (41 - 3150) - customer Service

Court Case Manager 1

The Customer Service Division of the Anchorage Trial Court is accepting applications for a Court Case Manager 1 to assist the public with a variety of case types and perform case management duties. Employees transferring from another State of Alaska agency may receive consideration for an advance step placement. Please note that employees working in this job classification will promote to salary range 11 after successful completion of three years of service with the court.

The incumbent performs a comprehensive range of court administrative duties both at the front and back of the house. They manage case filings by accepting and reviewing civil, small claims, and criminal documents, opening new cases, processing payments, and importing cases into OnBase. The role includes routing motions and requests, issuing deficiency notices for incomplete filings, assigning judges, issuing summonses, and scheduling court dates. The incumbent also recalls bench warrants, handles rescheduling and arraignment assignments, receipts various payments, balances cash drawers, and processes media duplication orders. They assist the public, legal professionals, and court staff with inquiries, file requests, and court procedures, provide phone support, and assist with unclaimed body cases. Additionally, they support front office operations during peak times and lunch breaks, retrieve files from different locations, train co-workers, and carry out other duties as assigned by supervisors to ensure efficient court operations and customer service.

What hours will you work? Full-time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday – Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.

Exceptional Benefits for Full-Time Employees We offer a competitive benefits package that includes 12 paid holidays, medical, dental, and optional vision coverage, and employer-paid life insurance. Employees are enrolled in the Public Employees Retirement System (PERS) and the Alaska Supplemental Annuity Plan (SBS), with access to the Alaska Deferred Compensation Plan. Personal leave is accrued for vacation, illness, or personal needs. Enjoy peace of mind and long-term security while serving your community.

For more information on the Alaska Court System, please visit http://www.courts.alaska.gov. The Alaska Court System is an EEO employer and proudly promotes diversity.

The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function as an employer sponsor.