Client Support Technician III
Government Jobs
Job Title
Provides a full range of on-site and remote end-user support primarily in an office automation and office systems operating environment. Also, provides support for complex communication devices. Provides technical support to clients by identifying, analyzing, and resolving client issues. Issues may range from simple to more complex, but incumbents at this level handle the more complicated ones. Based on the nature of the issues resolved, it analyzes problem trends and provides input on how to proactively address them.
What You'll Need to Be Successful
To be successful in this role, you will need a strong work ethic, the ability to work well with others, and a commitment to fostering a positive, collaborative team environment.
Preferred Qualifications
Typically requires a High School Diploma or high school equivalency; relevant technical knowledge; an understanding of office automation and office systems operating environments and/or complex communication devices; and 2-4 years of end-user support experience. Hiring agency's preferred qualifications: High School Diploma or high school equivalency and relevant technical knowledge, an understanding of office automation and office systems operating environments, and/or complex communication devices, and 2 years of Microsoft Active Directory administration and services experience.
Minimum Qualifications
Typically requires High School Diploma or high school equivalency and relevant technical knowledge, an understanding of office automation and office systems operating environments and/or complex communication devices and 2-4 years of end user support experience.
210 East Capitol Street Suite 800 Jackson, Mississippi, 39201
601-359-1406
9485-0941-20260316HND1
0941 - TRANSPORTATION