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Animal Services Customer Service Representative
Support guests with animal adoption and shelter-related inquiries in person, by phone, and email
Waco, Texas, United States
Entry Level
$17
– 25
USD / hour
yesterday
Government Jobs
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Customer Service Representative
The City of Waco seeks a friendly and dependable individual with excellent communication skills to provide exceptional service to guests. Minimum starting salary: $17.2328 hourly - Depending on qualifications.
Minimum Qualifications:
- Valid Texas Driver's License
- H.S. Diploma or GED equivalent
- 1 year of customer service experience
Preferred: Animal welfare or animal care experience.
Position Description: Under limited supervision; the Customer Service Representative will support guests in every manner, both on the phone, via email and in person.
Position Responsibilities:
- Assists the public with adoption outcomes and assist with general animal or shelter related questions.
- Maintains cash and fund accounts and records.
- Answers questions and inquiries via phone and email and directs customers to the correct resources.
- May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.
- Fills in for other operational roles as needed. This includes but is not limited to direct animal care, adoption, animal services, and foster care or medical support roles.
Animal Services Customer Service Representative
Waco, Texas, United States
$17
– 25
USD / hour
Customer Success
About Government Jobs
A job search platform specializing in listing employment opportunities within various government sectors across the United States.