Airport Customer Service Representative

Airport Customer Service Representative

The Springfield-Branson National Airport is seeking qualified candidates for the position of Airport Customer Service Representative within the General Aviation division. We operate out of our state of the art aviation facility committed to providing exceptional service and a seamless travel experience for our clientele. Our team is the face of our General Aviation, and we're seeking a professional, friendly, and highly detail-oriented Customer Service Representative to join us. Springfield Branson National Airport Mission: The Springfield-Branson National Airport cultivates its connections to the community and the world in three different ways. For those who live here, it's a source of local pride. For those flying anywhere, it's the absolute easiest way to get there. And for those coming in from everywhere in the world, it makes a great and lasting impression.

The City of Springfield offers amazing benefits to our employees. Generous paid leave, paid pension retirement, paid health insurance, and MUCH MORE!

Hours for this position: This position will be a night shift Sunday through Wednesday 12:00PM until 10:00 PM. Will also be vacation coverage for other Airport Customer Service Representatives and will work their scheduled shifts. Must be willing to be flexible.

Qualifications and Requirements

Experience, Education, and Training

• At least one year of experience in customer service and general office work with a background in dealing with the public both through in-person and telephone contact;
• OR
• One year of customer service and experience in high volume cash handling environment such as a bank teller.
• AND
• Experience in handling money and making basic financial calculations.
• PREFERRED
• Some computer experience.

Functions

For more information on essential functions and other requirements, please see the job description.

Other Requirements

Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.

All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.