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Entry - level IT Technician

Assist in repairing and troubleshooting a variety of consumer electronic devices daily
Minneapolis, Minnesota, United States
Entry Level
$16 – 21 USD / hour
2 months ago
Gophermods

Gophermods

Specializes in repairing electronics, including smartphones, tablets, computers, and video game consoles, with a focus on quality service and customer satisfaction.

Entry-Level IT Technician

Launch your IT career while you get paid to learn. Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams. We provide on-the-job training, tools, and mentorship to help you succeed in the fast-growing field of electronics repair and IT support.

Schedule: Monday–Friday • No nights or weekends • Flexible FT / PT

Location: 1624 New Brighton Blvd, Minneapolis or 711 5th St SW #400, New Brighton

What You'll Do

  • Repair & Troubleshoot: smartphones, tablets, laptops, gaming consoles (training provided)
  • Customer Support: explain fixes in plain language, answer questions in-store, by phone & email
  • Document Work: log parts, tests and notes accurately in our repair system
  • Project Work: help prep and repair bulk devices for schools & businesses
  • Improve Processes: share ideas, keep your bench organized and safe

What You'll Learn in Year 1

  • Hands-on mastery of Apple hardware and the most common consumer tech
  • Structured mentorship with quarterly growth reviews
  • Career pathways into Senior Tech, Store Lead, Manager or HQ IT roles

You'll Thrive Here If You…

  • Love tinkering with gadgets and solving puzzles
  • Communicate clearly with teammates and customers alike
  • Are reliable, detail-oriented, and able to lift up to 30 lbs.
  • Want a fast, supportive environment where curiosity is rewarded

No prior repair experience required—retail, hospitality, or help-desk backgrounds translate well.

Benefits That Set the Standard

  • Health – medical, dental, vision (50 % employer-paid)
  • 401(k) – 4 % company match
  • Time Off – 2 weeks paid PTO + 2 weeks unpaid option
  • Disability – short & long-term coverage included
  • Growth – internal promotions and leadership training opportunities
  • Culture – small-team vibe, no weekend shifts

Apply Now and start your tech journey at Gophermods today!

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Entry - level IT Technician
Minneapolis, Minnesota, United States
$16 – 21 USD / hour
Technical Support
About Gophermods
Specializes in repairing electronics, including smartphones, tablets, computers, and video game consoles, with a focus on quality service and customer satisfaction.