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Customer Service Representative (cantonese Speaker)
Support Hong Kong customers by resolving inquiries and logistics issues efficiently
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Entry Level
10 months ago
GoGoX
Provides on-demand logistics and delivery services connecting individuals and businesses with drivers for same-day and scheduled transport.
3 Similar Jobs at GoGoX
Customer Service Representative
Location: Megan Avenue 2 (Nearby MRT/ LRT)
Working Arrangement: 5 days in office (Duty Roster)
We're looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You'll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we'd be happy to consider you for a senior role.
What You Will Deliver
- Handle customer queries and logistics arrangements via phone and online platforms.
- Resolve customer concerns and complaints with a positive and helpful attitude.
- Maintain professional customer service, creating a great experience for customers.
- Assist Team Leaders in senior positions.
- Participate in shift-based work schedules.
Who You Are
- Proficient in spoken and written Cantonese, Mandarin, and English.
- Minimum of SPM or Diploma.
- Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required.
- Strong communication skills, problem-solving ability, and attention to detail.
- A positive attitude, eagerness to learn, and strong teamwork skills.
What We Offer
- Competitive salary package with attractive attendance bonus & other incentive bonus.
- Fixed allowances including meal and transport.
- On-job training.
- A company promotes learning, continuous improvement, and personal growth.
- Rotational Shifts (Morning and Noon) — No Midnight or Overnight Shifts.
Job summary We're seeking enthusiastic Customer Service Representatives to join our team! Key selling points
- Opportunities for Growth
- Supportive Environment
- Medical Insurance
Customer Service Representative (cantonese Speaker)
Kuala Lumpur, Kuala Lumpur, Malaysia
Customer Success
About GoGoX
Provides on-demand logistics and delivery services connecting individuals and businesses with drivers for same-day and scheduled transport.